Claims Administrator - Commercial Insurance

Placements24; Klerksdorp; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Annual review

On-the-job training

Medical aid

Provident fund

Job summary

Placements24 in Klerksdorp is seeking a meticulous Claims Administrator to support commercial insurance operations. You will manage claims documentation, liaise with policyholders and internal teams, and ensure timely data entry in claims systems.

This entry-level role offers hands-on experience and growth within the insurance industry. The position requires strong organisational and communication skills, proficiency in MS Office, and the ability to work full-time in our Klerksdorp office.

Qualifications

• Matriculation or equivalent qualification required.
• Previous administrative experience in an office or customer service environment is advantageous.
• Foundational understanding of insurance principles and claims processes is beneficial.
• Excellent organisational skills and attention to detail are essential.
• Strong communication and interpersonal abilities are required.
• Proficiency in MS Word, Excel, and Outlook is expected.
• Ability to manage multiple tasks and prioritise workload effectively.
• Full-time work in Klerksdorp office is mandatory.

Responsibilities

• Receive, log, and process new commercial insurance claims efficiently.
• Verify policy details and coverage per policy wordings.
• Request and collect necessary documentation from policyholders and parties.
• Maintain accurate records of claims in the internal system.
• Communicate with policyholders, brokers, and internal departments on claim status.
• Prepare correspondence and reports related to claims administration.
• Assist claims assessors and managers with administrative tasks.
• Ensure adherence to procedures and regulatory requirements.
• Identify and escalate irregularities to the appropriate personnel.

Skills

Organisational skills

Attention to detail

Communication skills

Multitasking

Proactive attitude

Education

Matric/ equivalent

Tools

Microsoft Office Suite

Job description

About the Role

Our client, a reputable commercial insurance firm, is seeking a meticulous and organised Claims Administrator to support their operations in Klerksdorp . This role is essential for ensuring the efficient processing and administration of commercial insurance claims. You will be responsible for managing claims documentation, liaising with policyholders and internal teams, and ensuring timely and accurate data entry into claims management systems. The ideal candidate will have exceptional administrative skills, a keen eye for detail, and a foundational understanding of insurance processes. This is an excellent entry‑level opportunity for someone looking to build a career within the insurance industry, offering hands-on experience and professional growth in North West .

Key Responsibilities

• Receive, log, and process new commercial insurance claims efficiently.
• Verify policy details and coverage in line with policy wordings.
• Request and collect necessary documentation from policyholders and relevant parties.
• Maintain accurate and up-to-date records of claims on the internal system.
• Communicate with policyholders, brokers, and internal departments regarding claim status.
• Prepare correspondence and reports related to claims administration.
• Assist claims assessors and managers with various administrative tasks.
• Ensure adherence to company procedures and regulatory requirements.
• Identify and escalated irregularities or issues to the appropriate personnel.

Requirements

• A matriculation certificate or equivalent qualification is required.
• Previous administrative experience, preferably within an office or customer service environment, is a strong advantage.
• A foundational understanding of insurance principles and claims processes is beneficial.
• Excellent organisational skills and attention to detail.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to manage multiple tasks and prioritize workload effectively.
• A proactive attitude and willingness to learn.
• Must be able to work full-time in our Klerksdorp office.

Benefits

Our client offers a competitive entry‑level salary with opportunities for annual review and potential increases. Comprehensive on‑the‑job training and development programmes are provided to support career growth. A supportive team environment fosters learning and collaboration. Contribution to a medical aid scheme and provident fund is offered. Exposure to various aspects of the insurance claims process provides valuable experience. This role is office‑based in Klerksdorp , North West , providing a stable and structured work environment.