Claims Management Lead – Construction & Engineering

Sanlam Limited; Johannesburg; Sur place; ZAR 900 000 - 1 300 000; Plein temps

Résumé du poste

Santam Specialist Solutions seeks a Manager: Claims (SCE) in Construction & Engineering to lead the claims team based at Wanderers Office Park, Illovo. The role focuses on technical guidance, complex claim handling and process improvements.

The ideal candidate has a relevant degree and at least 5 years in Construction & Engineering claims, with 3+ years in people leadership and FAIS/RE5 compliance preferable.

Qualifications

• Matric / Grade 12.
• Bachelor’s degree in insurance, Engineering, Law, Risk Management, Construction Management, Quantity Surveying, or related field.
• Minimum of 5 years claims experience within Construction & Engineering sector.
• RE5 and FAIS compliance preferable.
• Minimum of 3 years managing a claims team.
• People management and development experience.
• Computer Literacy: Microsoft Office - Word, Excel, PowerPoint and Outlook.

Responsabilités

• Manage, mentor, instruct and direct employees regarding proper claims handling and processing.
• Manage all complex and high quantum claims.
• Train new employees.
• Monitor team member’s performance.
• Ensure staff are up to date with product knowledge, systems use, and related legislation, through formalized training.
• Ensure claim assessment within the parameters of the wordings.
• Correspondence with brokers, service providers etc.
• Provide input on the review of claim processes.
• Authorise assignments for the claims team up to delegated authority.
• Prepare matters for presentation at Claims Committee.
• Authorise payments.
• Management of department in absence of the Head: Claims (SCE)

Connaissances

People management

Leadership

Training & development

Interpersonal skills

Strategic thinking

Attention to detail

Formation

Bachelor’s degree in insurance, Engineering, Law, Risk Management, Construction Management, Quantity Surveying, or related field

Description du poste

Santam Specialist Solutions seeks a Manager: Claims (SCE) in Construction & Engineering to lead the claims team based at Wanderers Office Park, Illovo. The role focuses on technical guidance, complex claim handling and process improvements.

The ideal candidate has a relevant degree and at least 5 years in Construction & Engineering claims, with 3+ years in people leadership and FAIS/RE5 compliance preferable.