Claims Handler

TWK Agri (Pty) Ltd.; Wes-Kaap; On-site; ZAR 240,000 - 360,000; Full time

Job summary

TWK Agri (Pty) Ltd. is seeking a Claims Handler in Knysna, Western Cape. You will manage insurance claims from initial notification through to final settlement, ensuring accurate assessment and timely resolution while upholding company policies and customer service standards.

The role requires 3+ years in short term insurance, strong Excel skills, and excellent communication, with attention to deadlines and organised planning. This is an on-site position within the Financial Services department.

Qualifications

• Matric / Grade 12 is required.
• At least 3 years' work experience in short term insurance.
• RE5 certificate is advantageous.
• Computer literate with strong Excel skills.
• Advanced Excel skills.
• Excellent interpersonal and communication skills.
• Deadline driven with good organising and planning abilities.

Responsibilities

• General administrative duties
• Prepare, issue, and send out insurance claims, arrange for payments on insurance claims
• Regularly capture required information on internal systems, record and update customer claims
• Maintain and update filing, inventory, mailing, and database systems
• Prepare claim reports

Skills

Interpersonal skills

Communication skills

Deadline driven

Organising and planning

Computer literate

Advanced Excel

RE5 certificate (advantageous)

Education

Matric / Grade 12

Tools

Excel

Job description

TWK Agri has the following vacancy available: Claims Handler within the Financial Services department at Knysna, Western Cape.

Job Summary

This role involves managing insurance claims from initial notification through to final settlement, ensuring accurate assessment, timely resolution, and excellent service to clients while adhering to company policies and procedures.

Responsibilities and Duties

• General administrative duties
• Prepare, issue, and send out insurance claims, arrange for payments on insurance claims
• Regularly capture required information on internal systems, record and update customer claims
• Maintain and update filing, inventory, mailing, and database systems
• Prepare claim reports
  

Qualifications and Skills

• Matric / Grade 12
• At least 3 years' work experience in short term insurance
• RE5 certificate (advantageous)
• Computer literate
• Advanced skills in excel
• Excellent interpersonal and communication skills
• Deadline driven, good organising and planning skills
  

Take the next step in your career with TWK Agri, a trusted leader in agriculture and beyond.

*The company can expire job adverts at any time at their own discretion.

**TWK Agri supports the principles of Employment Equity and reserves the right to prioritise candidates in line with our Employment Equity targets.