Claims Administrator - Short-Term Insurance

Placements24; Upington; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

On-the-job training

Job summary

Placements24 in Upington, Northern Cape, seeks a detail-oriented Claims Administrator to manage the short-term insurance claims lifecycle from registration to closure, ensuring accuracy and prompt payments. The role involves data capture, policy verification, client/service provider communications, and processing payments.

You will verify policy details, communicate with policyholders and service providers, process payments, maintain records, and support claims assessors in a busy office

Qualifications

• Matric/Grade 12 or equivalent qualification.
• Experience in an administrative role, preferably in insurance or financial services.
• Strong data entry skills with high accuracy.
• Proficiency in MS Office (Word, Excel, Outlook).
• Excellent organizational and time-management skills.
• Good written and verbal communication.
• Attention to detail and a methodical approach.
• Willingness to work full-time in Upington, Northern Cape.

Responsibilities

• Register new claims accurately and efficiently in the claims management system.
• Verify policy details and coverage against the submitted claim.
• Communicate with policyholders, service providers, and internal departments about claim status.
• Process claim payments, reimbursements, and adjustments per policy.
• Maintain detailed records of all claims transactions and correspondence.
• Assist claims assessors and managers with administrative tasks related to investigations.
• Ensure compliance with regulations and internal procedures.
• Handle inquiries about claims processing and status updates.
• Archive and manage claims files systematically.
• Identify and escalate potential issues or discrepancies in claims.

Skills

Data entry

MS Office

Organizational skills

Communication

Attention to detail

Education

Matric / Grade 12

Tools

MS Office Suite

Job description

Showing 1 Claims Administrator jobs in Upington

Claims Administrator - Short-Term Insurance

8800, Northern Cape Placements24

Posted today

Job Description

full-time

About the Role

Our client, a well-regarded insurance company, is seeking an efficient and detail-oriented Claims Administrator to join their short-term insurance department in Upington, Northern Cape. This role is fundamental to the effective processing of insurance claims, ensuring accuracy and promptness. The Claims Administrator will be responsible for managing the claims lifecycle from registration to closure, including data capture, policy verification, communication with clients and service providers, and processing payments. This position is ideal for individuals with strong administrative capabilities and an interest in the insurance sector within the Northern Cape.

Key Responsibilities

• Register new claims accurately and efficiently in the claims management system.
• Verify policy details and coverage against the claim submitted.
• Communicate with policyholders, service providers (e.g., repair shops, assessors), and internal departments regarding claim status.
• Process claim payments, reimbursements, and adjustments in accordance with company policy.
• Maintain detailed and accurate records of all claims transactions and correspondence.
• Assist claims assessors and managers with administrative tasks related to claim investigation and resolution.
• Ensure compliance with all relevant regulations and internal procedures.
• Handle customer inquiries related to claims processing and status updates.
• Archive and manage claims files systematically.
• Identify potential issues or discrepancies in claims and escalated them appropriately.

Requirements

• A matriculation certificate (Grade 12) or equivalent qualification.
• Previous experience in an administrative role, preferably within the insurance or financial services industry.
• Strong data entry skills and a high level of accuracy.
• Proficiency in MS Office Suite (Word, Excel, Outlook).
• Excellent organizational and time-management skills.
• Good written and verbal communication skills.
• A keen eye for detail and a methodical approach to tasks.
• Understanding of South African insurance principles is an advantage.
• Must be willing to work full-time in our Upington, Northern Cape office.

Benefits

Our client offers a competitive starting salary, medical aid contributions, and participation in a provident fund. On-the-job training and opportunities for professional development within the claims department are provided. The role is based in our Upington, Northern Cape office, offering a stable and supportive work environment. Join a committed team focused on delivering excellent service in the Northern Cape.