Claims Administrator - Short-Term Insurance (Upington)

Placements24; Upington; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Medical aid contributions

Provident fund

On-the-job training

Job summary

Placements24 in Upington, Northern Cape, seeks a detail-oriented Claims Administrator to manage the short-term insurance claims lifecycle from registration to closure, ensuring accuracy and prompt payments. The role involves data capture, policy verification, client/service provider communications, and processing payments.

You will verify policy details, communicate with policyholders and service providers, process payments, maintain records, and support claims assessors in a busy office

Qualifications

• Matric/Grade 12 or equivalent qualification.
• Experience in an administrative role, preferably in insurance or financial services.
• Strong data entry skills with high accuracy.
• Proficiency in MS Office (Word, Excel, Outlook).
• Excellent organizational and time-management skills.
• Good written and verbal communication.
• Attention to detail and a methodical approach.
• Willingness to work full-time in Upington, Northern Cape.

Responsibilities

• Register new claims accurately and efficiently in the claims management system.
• Verify policy details and coverage against the submitted claim.
• Communicate with policyholders, service providers, and internal departments about claim status.
• Process claim payments, reimbursements, and adjustments per policy.
• Maintain detailed records of all claims transactions and correspondence.
• Assist claims assessors and managers with administrative tasks related to investigations.
• Ensure compliance with regulations and internal procedures.
• Handle inquiries about claims processing and status updates.
• Archive and manage claims files systematically.
• Identify and escalate potential issues or discrepancies in claims.

Skills

Data entry

MS Office

Organizational skills

Communication

Attention to detail

Education

Matric / Grade 12

Tools

MS Office Suite

Job description

Placements24 in Upington, Northern Cape, seeks a detail-oriented Claims Administrator to manage the short-term insurance claims lifecycle from registration to closure, ensuring accuracy and prompt payments. The role involves data capture, policy verification, client/service provider communications, and processing payments.

You will verify policy details, communicate with policyholders and service providers, process payments, maintain records, and support claims assessors in a busy office