Chocolate Experience Ambassador

Lindt & Sprüngli (South Africa) (Pty) Ltd; Sandton; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Lindt & Sprüngli (South Africa) (Pty) Ltd is seeking a passionate store ambassador in Sandton to deliver a world class premium experience. You will provide exceptional customer service, welcome every guest, and drive sales while representing a renowned brand.

As part of the team you will educate customers on Lindt products, sample where appropriate, handle POS transactions, manage tills, and uphold the premium store environment with immaculate grooming and a customer-first mindset.

Qualifications

• Grade 12.
• Experience in customer service and retail.
• Proficiency in Microsoft Office (Excel and PowerPoint).

Responsibilities

• Deliver exceptional customer service across the store and over the phone.
• Greet customers and provide a memorable Lindt experience.
• Upsell to increase transaction value.
• Process POS and credit card transactions.
• Manage tills and end-of-shift procedures.
• Maintain store cleanliness and stock management.
• Assist with monthly stock checks and ordering.

Skills

Customer service

Sales skills

Cash handling

Retail experience

Excel

PowerPoint

Education

Grade 12

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Lindt & Sprüngli (South Africa) (Pty) Ltd is seeking a passionate store ambassador in Sandton to deliver a world class premium experience. You will provide exceptional customer service, welcome every guest, and drive sales while representing a renowned brand.

As part of the team you will educate customers on Lindt products, sample where appropriate, handle POS transactions, manage tills, and uphold the premium store environment with immaculate grooming and a customer-first mindset.