Chief Driver Experience & Future of Work

takealot.com; Cape Town; On-site; ZAR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Market-related package

Flexibility in remuneration

Job summary

Takealot Group is seeking a strategic leader to head Driver Experience and Future of Work, focusing on driver wellbeing, fair earnings and social dialogue. You will shape the program across the group, engage with driver leaders and policy contexts, and report to the Group Executive: Public Affairs.

The role emphasizes independence from day-to-day ops while driving systemic improvements. The ideal candidate has 10+ years in related fields, strong stakeholder networks, and a track record of

Qualifications

• Honours degree or higher in a relevant field.
• Postgraduate qualification preferred.
• 10+ years in driver experience, platform economy, or related policy/impact roles.

Responsibilities

• Develop and own a Group-wide Driver Experience and Future of Work strategy.
• Shape a driver value proposition balancing flexibility with fair opportunity.
• Build a structured driver voice architecture with forums and engagement.
• Run the monthly Driver Wellbeing Forum and governance mechanisms.
• Develop driver economics insights including earnings and costs.

Skills

Driver Experience

Future of Work

Stakeholder Management

Public Policy Understanding

Executive Communication

Data Interpretation

Education

Honours degree in Business/Economics/Public Policy or related field

Postgraduate qualification advantageous

Job description

Takealot Group is seeking a strategic leader to head Driver Experience and Future of Work, focusing on driver wellbeing, fair earnings and social dialogue. You will shape the program across the group, engage with driver leaders and policy contexts, and report to the Group Executive: Public Affairs.

The role emphasizes independence from day-to-day ops while driving systemic improvements. The ideal candidate has 10+ years in related fields, strong stakeholder networks, and a track record of