Regional Driver Operations Leader

Edgexec (Pty) Ltd; Durban; On-site; ZAR 550,000 - 900,000; Full time

Job summary

Edgexec (Pty) Ltd in KwaZulu-Natal seeks an hands-on Driver Regional Operations Manager to lead the driver network, oversee regional activity, and ensure high operational standards. You will recruit, onboard, inspect, and analyse driver performance while engaging with clients and coordinating on-the-ground activations across KZN.

The role combines operational discipline with relationship management, requiring comfort with systems (Airtable, Paysoft) and direct driver interaction.

Qualifications

• Proven experience in regional operations, field operations, fleet operations, driver management, community operations, logistics or a closely related environment.
• Strong organisational and administrative capability, with excellent attention to detail.
• Experience managing multiple operational priorities and deadlines simultaneously.
• Strong data administration and reporting skills.
• Confidence working with operational systems and maintaining accurate records.
• Ability to analyse operational data, identify trends and make practical recommendations.
• Strong stakeholder and client relationship management skills.
• Experience coordinating activations, events, field campaigns, or similar on-the-ground activities will be advantageous.
• Strong communication and interpersonal skills, with the ability to engage effectively with drivers, clients, and internal teams.
• A hands‑on approach and willingness to work both in an office environment and in the field.
• Ability to manage operational issues, escalations, and competing priorities calmly and effectively.
• Strong accountability for deadlines, compliance, and quality standards.
• A valid driver's licence and willingness to travel within KwaZulu‑Natal are expected for the regional nature of the role.

Responsibilities

• Recruit a minimum of 10 new drivers per week and manage the end-to-end onboarding process.
• Collect, verify, and maintain accurate driver documentation and compliance records.
• Monitor onboarding progress and ensure all requirements are completed within agreed timelines.
• Conduct monthly driver quality inspections and ensure 100% completion within the required inspection cycle.
• Document inspection findings and follow up on corrective actions.
• Attend the office two days per week to receive stock, maintain inventory records, and conduct quality checks.
• Attend the office whenever flightings, inspections or round table meetings are scheduled.
• Maintain accurate operational records across systems including Airtable and Paysoft.
• Prepare comprehensive monthly driver analysis reports covering recruitment, onboarding, compliance, and operational trends.
• Complete weekly provincial Top Box reconciliations and resolve payment discrepancies with relevant departments.
• Submit accurate weekly operational reports covering recruitment, onboarding, inspections, and compliance.
• Identify operational risks, trends and opportunities and recommend improvements.
• Act as the primary regional point of contact for KZN-based clients.
• Build strong client relationships through regular check-ins and site visits.
• Support regional business development and client onboarding.
• Coordinate the resolution of client concerns with internal teams.
• Provide accurate campaign and fleet updates to clients.
• Plan and manage KZN activations, including driver participation, branding, equipment, and logistics.
• Ensure activations are delivered according to brief, timeline, and budget.
• Report on activation outcomes, reach, engagement, and operational issues.
• Act as the interim community manager for the KZN driver network.
• Maintain regular communication with drivers and identify community concerns, morale issues, and retention risks.
• Support driver engagement and retention initiatives.
• Manage escalations appropriately and support a smooth transition when a dedicated community manager is appointed.

Skills

Regional operations

Field operations

Fleet operations

Driver management

Community operations

Logistics

Data reporting

Tools

Airtable

Paysoft

Job description

Edgexec (Pty) Ltd in KwaZulu-Natal seeks an hands-on Driver Regional Operations Manager to lead the driver network, oversee regional activity, and ensure high operational standards. You will recruit, onboard, inspect, and analyse driver performance while engaging with clients and coordinating on-the-ground activations across KZN.

The role combines operational discipline with relationship management, requiring comfort with systems (Airtable, Paysoft) and direct driver interaction.