Driver Programmes Administrator Internship – Takealot Group

Dream job Link; Cape Town; Presencial; ZAR 67.000 - 100.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Training and development programmes

Free parking

Employee wellness support

Descripción de la vacante

Takealot Group is offering an Driver Programmes Administrator Internship based at Cape Town DC3. The role provides hands-on exposure across takalot.com, TFS, and Mr D and supports onboarding and activation of drivers on the platform.

The internship focuses on administrative coordination, driver lifecycle management, training logistics, and stakeholder communication in a fast-paced e-commerce logistics environment.

Formación

• Matric/Grade 12 certificate required.
• Business Administration or Project Management qualification preferred.
• Basic understanding of administrative processes and documentation.

Responsabilidades

• Provide general administrative support to Driver Programmes and related teams.
• Assist with driver lifecycle tasks from onboarding to activation on the platform.
• Coordinate training enrolment and liaise with driving schools.
• Maintain accurate records and provide timely stakeholder updates.

Conocimientos

Communication skills

Organisational skills

Teamwork

Attention to detail

Problem solving

Educación

Matric / Grade 12 Certificate

Business Administration

Project Management

Herramientas

Google Workspace

Document management systems

Descripción del empleo

The Takealot Group, Africa’s largest and most customer‑centric online retail platform, is offering an exciting opportunity for a Driver Programmes Administrator Intern to join its fast‑growing team based at Cape Town DC3. This internship provides hands‑on exposure across multiple Takealot Group businesses, including takealot.com, Takealot Fulfilment Solutions (TFS), and Mr D.

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If you are driven, organised, and eager to build a career in logistics operations, administration, and e‑commerce, this internship will equip you with real‑world experience, technical skills, and professional confidence to succeed in a large‑scale, high‑performance environment.

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About the Takealot Group

The Takealot Group is the leading e‑commerce and digital logistics ecosystem in Africa, servicing over 4 million customers and growing rapidly. With brands such as takealot.com, Mr D, and TFS, the group operates at the forefront of innovation in online retail, on‑demand delivery, and supply chain optimisation.

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JOB

Retail

Takealot is known for its:

• Entrepreneurial and high‑performance culture
• Commitment to learning, growth, and internal promotion
• Diverse, inclusive, and collaborative work environment

Joining Takealot means becoming part of a company that values execution, ownership, integrity, and impact.

Internship Overview

Job Title: Driver Programmes Administrator Internship
Location: Cape Town DC3
Company: Takealot Group
Programme Type: Internship / Contract Position
Business Exposure: takealot.com, TFS, Mr D

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Jobs

This internship supports the Driver Programmes function, which plays a critical role in onboarding, training, and enabling drivers who deliver on Takealot’s promise of fast, reliable service.

Purpose of the Role

The purpose of the Driver Programmes Administrator Internship is to provide comprehensive administrative, coordination, and operational support to the Driver Programmes team. The intern will assist with the full driver lifecycle, from vetting and training through onboarding and activation on the platform.

This role is essential in ensuring drivers are supported, processes run smoothly, and stakeholders have accurate, timely information to enable operational success.

Qualifications & Education

Applicants must have:

• Matric / Grade 12 Certificate
• Business Administration or
• Project Management

The successful candidate will demonstrate:

• High levels of integrity and discretion
• Ability to handle confidential information responsibly
• Professional demeanour and strong interpersonal skills
• Proactive, self‑motivated attitude
• Positive mindset with a willingness to learn and grow
• Strong organisational and prioritisation skills
• Problem‑solving ability and adaptability
• Ability to work in a fast‑paced, high‑volume environment
• Team‑oriented and collaborative working style

Key Responsibilities

General Administration

• Process invoices and maintain accurate financial records
• Draft basic legal documents, including Non‑Disclosure Agreements (NDAs)
• Establish and maintain structured filing and document management systems
• Manage email correspondence with internal and external stakeholders
• Provide day‑to‑day administrative support to the Public Policy and Driver Programmes teams

Driver Lifecycle Management

• Track drivers throughout the entire programme lifecycle
• Coordinate with drivers and service providers during vetting processes
• Maintain clear and consistent communication with drivers
• Ensure all documentation and requirements are completed timeously

Training and Licensing Coordination

• Support learners with logistics for training enrolment
• Liaise directly with driving schools to monitor learner progress
• Track training milestones and proactively address delays
• Coordinate training schedules across multiple Takealot hubs

Stakeholder Collaboration

• Work closely with Recruitment and Onboarding teams
• Facilitate agreements between drivers and bike suppliers
• Act as a liaison between learners and internal departments
• Provide regular updates on driver progress to key stakeholders

Operational Support

• Assist drivers with bike acquisition requirements and processes
• Support drivers through final onboarding until they go live on the platform
• Maintain accurate records of driver statuses and progression

Process Improvement and Reporting

• Monitor driver training models and timelines
• Identify bottlenecks and improvement opportunities
• Track and report on key performance indicators (KPIs), including:
  • Recruitment reach
  • Conversion rates
  • Onboarding success by region
• Provide insights and recommendations to improve driver experience and operational outcomes

Reporting Structure

• Direct Report To: Driver Programmes Coordinator

Key Performance Indicators (KPIs)

Performance in this role will be measured by:

• Recruitment efficiency and candidate engagement
• Programme completion and driver onboarding conversion rates
• Identification and resolution of operational bottlenecks
• Accuracy and timeliness of administration and reporting

Skills and Competencies

Communication Skills

• Excellent verbal and written communication
• Confident engaging with diverse stakeholders
• Professional email and documentation etiquette

Organisational Skills

• Strong attention to detail
• Ability to manage multiple tasks simultaneously
• Basic project tracking and reporting experience

Technical Skills

• Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail, Drive)
• Basic understanding of document management systems
• Willingness to learn new platforms and tools

What Takealot Offers

• Extensive training and development programmes
• Exposure to large‑scale logistics and e‑commerce operations
• Career growth opportunities within the Takealot Group
• A collaborative, dynamic, and high‑performance work culture
• Access to online learning platforms (Udacity, Coursera, MyAcademy)
• Mentorship and coaching from industry professionals
• Employee wellness support (counselling, legal, financial guidance)
• Free parking and regular social activities

Equal Opportunity Employer

Takealot is proud to be an Equal Opportunity Employer. Preference will be given to candidates from previously disadvantaged groups and people with disabilities, in line with employment equity objectives.