ChatBot Tester

Network Contracting; Johannesburg; Hybrid; ZAR 300,000 - 520,000; Full time

Job summary

Network Contracting in Johannesburg seeks a detail-oriented tester to ensure quality and user experience for AI-powered chatbots. You will test chatbot functionality, perform API and regression testing, log defects, and validate AI responses while collaborating with developers and product teams.

The ideal candidate has 2+ years in QA, Postman experience, familiarity with Jira/Azure DevOps, SQL knowledge, ISTQB certification is a plus, and exposure to AI tools like ChatGPT or Copilot is highly

Qualifications

• 2+ years of Software Testing or QA experience.
• Experience with API testing tools such as Postman.
• Familiarity with Jira, Azure DevOps, or similar testing tools.
• Understanding of SQL and database validation.
• ISTQB certification and automation testing experience are advantageous.
• Exposure to AI tools such as ChatGPT, Copilot, Gemini, or similar is highly desirable.

Responsibilities

• Test chatbot and AI-powered applications for accuracy, functionality and user experience.
• Execute functional, regression, API, and integration testing.
• Identify, log, and track defects.
• Validate AI-generated responses and user journeys.
• Collaborate with developers and product teams to improve solution quality.

Skills

QA Testing

API Testing

SQL

Automation Testing

AI Tools Exposure

Education

ISTQB Certification

Tools

Postman

Jira

Azure DevOps

Job description

Join an innovative technology company that's building next-generation AI and chatbot solutions. We're looking for a detail-oriented tester who is passionate about quality, user experience, and emerging AI technologies.

What's in It for You?

Work with cutting‑edge AI and chatbot technologies. Gain exposure to rapidly growing AI projects. Hybrid/remote working environment. Opportunity to grow your career in the AI space.

Key Responsibilities

• Test chatbot and AI‑powered applications for accuracy, functionality, and user experience.
• Execute functional, regression, API, and integration testing.
• Identify, log, and track defects.
• Validate AI‑generated responses and user journeys.
• Collaborate with developers and product teams to improve solution quality.

Ideal Candidate

• 2+ years' experience in Software Testing or QA.
• Experience with API testing tools such as Postman.
• Familiarity with Jira, Azure DevOps, or similar testing tools.
• Understanding of SQL and database validation.
• ISTQB certification and automation testing experience are advantageous.
• Exposure to AI tools such as ChatGPT, Copilot, Gemini, or similar is highly desirable.