Chat Sales Specialist — Upsell & Delight Customers

Global One; Cape Town; On-site; ZAR 167,400 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

An international sales organization is seeking a Live Chat Sales Representative in Cape Town. This role involves servicing and upselling client products and services through various chat platforms, aiming to enhance customer experiences. Candidates must possess a high school diploma and basic computer skills, along with strong multitasking abilities and prior customer service experience. The position offers a supportive environment that values professional development and community involvement.

Qualifications

• High school diploma required.
• Basic computer skills are essential.
• Several months of customer service experience preferred.
• Ability to work on a flexible schedule is essential.

Responsibilities

• Service and upsell client products and services via chat.
• Identify sale opportunities for relevant products.
• Provide swift answers to customer inquiries.
• Consult on products with compassion and resolve issues.

Skills

Organizational skills

Ability to work as part of a team

Data entry skills

Multitasking

Customer service experience

Education

High school diploma

Job description

An international sales organization is seeking a Live Chat Sales Representative in Cape Town. This role involves servicing and upselling client products and services through various chat platforms, aiming to enhance customer experiences. Candidates must possess a high school diploma and basic computer skills, along with strong multitasking abilities and prior customer service experience. The position offers a supportive environment that values professional development and community involvement.