Cellular Services & Contracts Specialist

Pepkor Lifestyle; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle is seeking a Contracts Services professional to drive profitability and deliver customer-focused solutions. This role requires coordinating contract applications and promoting products while maintaining sound risk controls.

You will operate within a retail environment, leveraging SAP, MS Office and related tools to support customers and teammates. A proactive, detail-oriented approach is essential to succeed.

Qualifications

• Matric certificate or equivalent.
• 1–2 years retail industry experience.
• Contracts services product knowledge.
• Risk management capability.
• MS Office proficiency.
• Strong written and verbal communication.
• Excellent interpersonal skills.

Responsibilities

• Maximise profitability by achieving targets.
• Promote contract products to customers.
• Process contract applications according to required procedures.
• Deal with customers in a customer-centric manner.
• Demonstrate effective self-management and teamwork.

Skills

MIS

Credit sales

Teamwork

Customer service

Attention to detail

Telephone etiquette

Target driven

Education

Matric

Tools

SAP Systems

Vodacom C3D

M2

MTN Ilula

OMS

Telkom CRM

AVS

PayJoy

Vumatel

Job description

Pepkor Lifestyle is seeking a Contracts Services professional to drive profitability and deliver customer-focused solutions. This role requires coordinating contract applications and promoting products while maintaining sound risk controls.

You will operate within a retail environment, leveraging SAP, MS Office and related tools to support customers and teammates. A proactive, detail-oriented approach is essential to succeed.