Cellular Consultant 2IC

Pepkor Lifestyle; Kuruman; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle in Kuruman seeks a contract services sales assistant to provide cellular services and products, meeting customer needs and driving profitability for the Business Unit. You will promote contract products, process applications, and maintain high service standards, working with a team that values communication and interpersonal skills while meeting targets.

The role requires Matric and 1-2 years of retail experience; MS Office proficiency and knowledge of contract policies will

Qualifications

• Matric with basic business understanding.
• 1-2 years of retail experience.
• Knowledge of Contract Services products.
• Proficiency in MS Office and basic IT skills.
• Strong written and verbal communication; interpersonal skills.

Responsibilities

• Maximise the profitability of the Business Unit by achieving individual contract targets.
• Promote contract products to customers to maximise value and profitability.
• Action the contracts applications process in line with required process.
• Deal with customers in a customer-centric manner; provide effective self-management and teamwork.

Skills

Written and Verbal Communication

Interpersonal Skills

Teamwork

Customer Service Orientation

Attention to Detail

Telephone Etiquette

Target Driven

Risk Management

MS Office Proficiency

Education

Matric

Tools

SAP Systems

Vodacom C3D

M2

MTN Ilula & OMS

Telkom CRM

AVS

PayJoy

Vumatel

Job description

Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork
• Matric
• 1 - 2 years working experience in the retail industry
• Contracts Services product knowledge
• Written and verbal communication skills
• Interpersonal skills

Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

• Maximise the profitability of the Business Unit by achieving individual contracts targets.
• Promote contract products to customers in order to maximise the value and profitability of the Business Unit
• Action the contracts applications process in line with required process
• Deal with customers in a customer centric manner
• Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 - 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!