Cellular Consultant (Fixed Term Contract)

Pepkor Lifestyle; Gauteng; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Pepkor Lifestyle is seeking a Contracts Services professional to drive profitability and deliver customer-focused solutions. This role requires coordinating contract applications and promoting products while maintaining sound risk controls.

You will operate within a retail environment, leveraging SAP, MS Office and related tools to support customers and teammates. A proactive, detail-oriented approach is essential to succeed.

Qualifications

• Matric certificate or equivalent.
• 1–2 years retail industry experience.
• Contracts services product knowledge.
• Risk management capability.
• MS Office proficiency.
• Strong written and verbal communication.
• Excellent interpersonal skills.

Responsibilities

• Maximise profitability by achieving targets.
• Promote contract products to customers.
• Process contract applications according to required procedures.
• Deal with customers in a customer-centric manner.
• Demonstrate effective self-management and teamwork.

Skills

MIS

Credit sales

Teamwork

Customer service

Attention to detail

Telephone etiquette

Target driven

Education

Matric

Tools

SAP Systems

Vodacom C3D

M2

MTN Ilula

OMS

Telkom CRM

AVS

PayJoy

Vumatel

Job description

Purpose of the Role

To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability

Key Outputs

1. Maximise the profitability of the Business Unit by achieving individual contracts targets.
2. Promote contract products to customers in order to maximise the value and profitability of the Business Unit
3. Action the contracts applications process in line with required process
4. Deal with customers in a customer centric manner
5. Effective self-management and teamwork

Minimum Requirements

• Matric
• 1 - 2 years working experience in the retail industry
• Contracts Services product knowledge
• Risk management
• MS Office Proficiency
• Written and verbal communication skills
• Interpersonal skills

Skills & Knowledge

• Management Information Systems
• SAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & Vumatel
• Credit Services Sales Acumen
• In-depth knowledge of IC Polices, Practices, Processes and Procedures
• IC Business Operating Model
• Expressed and implied ethical responsibilities
• Team work
• Customer Service orientated
• Attention to detail
• Telephone etiquette
• Target driven

Ready to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!