Catering Supervisor - Night Shift

Tsebo Solutions Group; Durban; On-site; ZAR 150,000 - 250,000; Full time

Job summary

Tsebo Solutions Group is looking for a Night Shift Catering Supervisor in Durban, responsible for overseeing catering operations. You will ensure food quality, lead catering staff, and comply with safety standards.

The role requires management skills, experience in food services, and qualifications in cookery. You will foster positive client relationships and support the Unit Manager in achieving operational targets, while ensuring a clean and efficient work environment.

Qualifications

• Matric qualification is required.
• 2-3 years of relevant experience in the field.
• Professional Cookery qualification is an advantage.
• Must have skills in MS Office Suite.

Responsibilities

• Supervise and coordinate all night shift catering operations.
• Ensure food is prepared and served according to quality standards.
• Lead and manage catering staff for operational efficiency.
• Monitor attendance, productivity, and performance.
• Ensure compliance with food safety and hygiene standards.
• Conduct stock counts and manage inventory.
• Assist with production planning and meal service.
• Ensure all equipment and work areas are clean.
• Build and maintain client and customer relationships.
• Monitor costs and reduce waste.
• Drive customer service excellence and improvement.
• Implement corrective actions where required.
• Support Unit Manager in achieving targets.
• Complete shift reports and communicate updates.

Skills

Working with People

Adhering to Principles and Values

Following Instructions and Procedures

Delivering Results and MeetingCustomer

Planning and Organising

Coping with Pressures and Setbacks

Achieving Personal Work Goals

Education

Matric

2-3 years relevant experience

Professional Cookery or related field

Computer Literacy (MS Office Suite)

Job description

• Supervise and coordinate all night shift catering operations.
• Ensure food is prepared, presented, and served according to agreed quality standards.
• Lead and manage catering staff to ensure operational efficiency.
• Monitor attendance, productivity, and performance of employees on shift.
• Ensure compliance with food safety, hygiene, HACCP, and health and safety standards.
• Conduct stock counts, manage inventory, and report shortages or variances.
• Assist with production planning and meal service requirements.
• Ensure all equipment and work areas are clean and maintained.
• Build and maintain positive client and customer relationships.
• Monitor costs, reduce waste, and support profitability objectives.
• Drive a culture of customer service excellence and continuous improvement.
• Monitor productivity levels and implement corrective actions where required.
• Ensure compliance with Tsebo's quality management systems and client service level agreements (SLAs).
• Support the Unit Manager in achieving financial, operational, and customer satisfaction targets.
• Complete shift reports and communicate operational updates effectively

Duties & Responsibilities

• Supervise and coordinate all night shift catering operations.
• Ensure food is prepared, presented, and served according to agreed quality standards.
• Lead and manage catering staff to ensure operational efficiency.
• Monitor attendance, productivity, and performance of employees on shift.
• Ensure compliance with food safety, hygiene, HACCP, and health and safety standards.
• Conduct stock counts, manage inventory, and report shortages or variances.
• Assist with production planning and meal service requirements.
• Ensure all equipment and work areas are clean and maintained.
• Build and maintain positive client and customer relationships.
• Monitor costs, reduce waste, and support profitability objectives.
• Drive a culture of customer service excellence and continuous improvement.
• Monitor productivity levels and implement corrective actions where required.
• Ensure compliance with Tsebo's quality management systems and client service level agreements (SLAs).
• Support the Unit Manager in achieving financial, operational, and customer satisfaction targets.
• Complete shift reports and communicate operational updates effectively

Skills and Competencies

• Working with People
• Adhering to Principles and Values
• Following Instructions and Procedures
• Delivering Results and Meeting Customer Expectations
• Planning and Organising
• Coping with Pressures and Setbacks
• Achieving Personal Work Goals and Objectives

Qualifications

• Matric
• 2-3 year relevant experience
• Professional Cookery, or a related field (Advantageous)
• Computer Literacy (MS Office Suite) is required.