Catering Operations Manager - East London Events

Placements24; East London; Hybrid; ZAR 500,000 - 600,000; Full time

Benefits offered by this job

Health insurance

Mileage reimbursement

Professional development

Paid time off

Job summary

Placements24 is assisting in recruiting a Catering Operations Manager for a leading East London-based event management and catering company. The role combines strategic planning with hands-on on-site oversight to deliver exceptional catering experiences.

The successful candidate will manage end-to-end events, lead staff, coordinate with clients and suppliers, and uphold top-tier food quality and presentation across a hybrid work setup.

Qualifications

• Strong leadership and team supervision capabilities.
• Extensive experience coordinating complex catering events.
• Excellent client liaison and service orientation.
• Proven ability to manage on-site operations under pressure.

Responsibilities

• Plan and oversee the end-to-end catering events, ensuring smooth execution.
• Supervise catering staff, assign roles, and provide real-time guidance during events.
• Coordinate with clients to confirm details, dietary needs, and special requests.
• Work with vendors to ensure timely delivery of resources and equipment.
• Monitor food quality, presentation, and adherence to safety standards.
• Conduct site visits and manage setup at multiple venues.
• Address on-site issues and ensure client satisfaction throughout events.
• Maintain event documentation and post-event reports.
• Identify opportunities to improve catering processes and service levels.

Skills

Leadership

Event coordination

Staff management

Client communication

Problem solving

Attention to detail

Education

Bachelor's degree in Hospitality Management or related field

Tools

MS Office

Event management software

Job description

About the Role

Our client, a leading event management and catering company based in East London, is looking for a highly organized and proactive Catering Operations Manager. This hybrid role is essential for ensuring the smooth execution of all catering events, from initial planning stages to final service delivery. You will be responsible for overseeing event logistics, managing catering staff, liaising with clients and suppliers, and maintaining the highest standards of food quality and presentation. The ideal candidate possesses strong leadership abilities, excellent problem-solving skills, and a keen eye for detail. You will work closely with the culinary team to ensure menu accuracy and timely preparation, while also managing on-site event execution. This position offers the opportunity to manage a diverse range of events and contribute to the success of a reputable catering business. Our client values efficiency, creativity, and a commitment to delivering exceptional client experiences. The hybrid nature of the role allows for focused administrative work off-site and direct oversight at event venues.

Key Responsibilities

• Manage the planning and execution of all catering events, ensuring seamless operations.
• Supervise and schedule catering staff, providing clear direction and support during events.
• Liaise with clients to confirm event details, dietary requirements, and special requests.
• Coordinate with vendors and suppliers to ensure timely delivery of necessary resources.
• Oversee food production and ensure adherence to quality standards and presentation guidelines.
• Conduct site inspections and manage event setup at various venues.
• Handle on-site problem-solving and ensure client satisfaction throughout the event.
• Manage inventory of catering equipment and supplies.
• Maintain accurate event documentation and post-event reports.
• Contribute to the continuous improvement of catering processes and service standards.

Requirements

• Minimum 5 years of experience in catering management, event coordination, or a related field.
• Proven experience in managing staff and operations for events.
• Excellent organizational, planning, and time-management skills.
• Strong communication, interpersonal, and customer service abilities.
• Proficiency in MS Office and familiarity with event management software.
• Ability to work flexible hours, including evenings, weekends, and public holidays as dictated by event schedules.
• Understanding of food safety and hygiene standards.
• Valid driver's license and reliable transportation.
• Experience in a hybrid work setting is advantageous.
• A proactive approach and a passion for delivering successful events.

Benefits

• Competitive salary and potential performance incentives.
• Health insurance benefits.
• Opportunities for professional development and career growth.
• Employee discounts on company catering services.
• Exposure to a wide variety of exciting events in East London.
• A dynamic and collaborative work environment.
• Paid time off and company holidays.
• Mileage reimbursement for work-related travel.