Catering Manager - Healthwise

Tsebo Solutions Group; Gqeberha; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Tsebo Solutions Group is seeking an experienced Operations Manager for our catering division in Gqeberha, South Africa. Lead day-to-day operations, ensuring high-quality service and efficient production, while upholding food safety and hygiene standards.

You will manage menus, stock, budgets, and staff performance, and build strong client relationships to deliver exceptional service in a fast-paced environment.

Qualifications

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene, safety regulations, and compliance.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem-solving skills.

Responsibilities

• Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery.
• Manage food production, menu planning, stock control, and ordering.
• Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Lead, motivate, and develop catering staff; manage rotas, training, performance reviews and recruitment.
• Build strong relationships with clients and stakeholders; resolve queries promptly.
• Monitor budgets, costs and financial performance; support pricing and forecasting.
• Ensure adherence to health & safety, food hygiene, and allergen regulations.

Skills

Catering management

Leadership

Food hygiene knowledge

Budget management

Communication skills

Education

National Senior Certificate

Catering/hospitality qualifications

Job description

Duties & Responsibilities

• Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery.
• Manage food production, menu planning, stock control, and ordering.
• Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Team Leadership Lead, motivate, and develop catering staff to deliver exceptional service.
• Manage rotas, training, performance reviews, and recruitment as required.
• Promote a positive and collaborative working environment.

Operational Management

• Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery.
• Manage food production, menu planning, stock control, and ordering.
• Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Team Leadership Lead, motivate, and develop catering staff to deliver exceptional service.
• Manage rotas, training, performance reviews, and recruitment as required.
• Promote a positive and collaborative working environment.

Customer Service

• Build strong relationships with clients, customers, and stakeholders.
• Resolve customer queries and feedback promptly and professionally.
• Ensure service levels consistently meet or exceed expectations.

Financial Responsibility

• Monitor budgets, costs, and financial performance.
• Implement cost-effective practices while maintaining quality.
• Support in pricing, forecasting, and financial reporting.

Compliance & Safety

• Ensure adherence to health & safety, food hygiene, and allergen regulations.
• Maintain accurate records and complete audits as required.
• Implement robust processes for food safety and risk management.

Skills and Competencies

• Proven experience in catering or hospitality management.
• Strong leadership and team management skills.
• Excellent knowledge of food hygiene, safety regulations, and compliance.
• Ability to manage budgets, costs, and resources effectively.
• Exceptional communication, organisational, and problem-solving skills.

Qualifications

• Completed National Senior Certificate
• Relevant catering or hospitality qualifications
• Knowledge of menu planning and special dietary requirements.
• Own motor vehicle