Casino Dealer

Crew Life at Sea; Cape Town; On-site; ZAR 201,000 - 335,000; Full time

Job summary

Crew Life at Sea is seeking a Casino Dealer to conduct table games aboard cruise vessels, delivering exceptional guest experiences while upholding game integrity and compliance. You will handle chips, payouts, and guest interactions in a fast-paced, multicultural environment.

Key requirements include a High School Diploma, knowledge of table games, strong math and cash-handling skills, and excellent customer service. Cruise industry experience is a plus.

Qualifications

• The candidate must have a high school diploma and prior casino dealer experience is preferred.
• Knowledge of table games such as Blackjack, Roulette, Poker or similar is required.
• Strong math and cash-handling skills are essential for accurate payouts and transactions.
• Excellent customer service and communication abilities are critical in a guest-focused environment.
• Ability to work effectively in a multicultural, cruise-orientated team.

Responsibilities

• Conduct casino table games in line with standards and procedures.
• Ensure games are fair, accurate and efficiently run.
• Create a positive, entertaining gaming atmosphere for guests.
• Explain rules to guests when required and monitor table activity.
• Handle chips, cash equivalents and equipment responsibly.
• Perform opening/closing procedures and inventory checks.
• Maintain accurate payouts, collections and chip transactions.
• Deliver outstanding guest service and build guest relationships.
• Collaborate with casino team to achieve operational goals.
• Comply with gaming regulations and internal controls.

Skills

Table game knowledge

Cash handling

Math proficiency

Customer service

Communication

Multicultural teamwork

Education

High School Diploma

Job description

Job Purpose

The Casino Dealer is responsible for conducting casino table games in a professional, efficient and entertaining manner, ensuring an exceptional guest experience while maintaining game integrity, accuracy and compliance with company policies, procedures and gaming regulations.

Key Responsibilities

• Conduct table games in accordance with company standards and gaming procedures.
• Ensure all games are operated fairly, accurately and efficiently.
• Create a positive and engaging gaming atmosphere for guests.
• Explain game rules and procedures to guests when required.
• Handle gaming chips, cash equivalents and gaming equipment responsibly.
• Perform opening, closing and table inventory procedures.
• Monitor game activity and report any irregularities to supervisors.
• Maintain accuracy in payouts, collections and chip transactions.
• Deliver outstanding guest service and build positive guest relationships.
• Promote casino activities, tournaments and onboard gaming events.
• Maintain knowledge of casino products, services and promotions.
• Collaborate with casino team members and management to achieve operational goals.
• Comply with all gaming regulations, company policies and internal controls.
• Follow all health, safety and security procedures.

Qualifications & Experience

• High School Diploma required.
• Previous experience as a Casino Dealer in a casino or onboard cruise vessels preferred.
• Knowledge of one or more table games (Blackjack, Roulette, Poker, Ultimate Texas Hold'em or similar).
• Strong mathematical and cash-handling skills.
• Excellent customer service and communication skills.
• Ability to work in a multicultural environment.
• Cruise industry experience is an advantage.

Languages

• Fluent English (B2 level or above).
• An additional language among Italian, French, Spanish or German is preferred.