Casino Dealer

crew-life-at-sea; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Crew Life at Sea is seeking a Casino Dealer to conduct table games with professionalism, entertainment, and guest focus, ensuring game integrity and compliance with gaming regulations.

You will work in a multicultural cruise environment, leveraging math skills and cash handling while delivering outstanding guest service and promoting casino events.

Qualifications

• High School Diploma required.
• Experience as Casino Dealer preferred.
• Knowledge of Blackjack, Roulette, Poker, Ultimate Texas Hold'em or similar.
• Strong mathematical and cash-handling skills.
• Excellent customer service and communication skills.
• Ability to work in a multicultural environment.
• Cruise industry experience is an advantage.

Responsibilities

• Conduct table games in accordance with company standards and gaming procedures.
• Ensure all games are operated fairly, accurately and efficiently.
• Create a positive and engaging gaming atmosphere for guests.
• Explain game rules and procedures to guests when required.
• Handle gaming chips, cash equivalents and gaming equipment responsibly.
• Perform opening, closing and table inventory procedures.
• Monitor game activity and report any irregularities to supervisors.
• Maintain accuracy in payouts, collections and chip transactions.
• Deliver outstanding guest service and build positive guest relationships.
• Promote casino activities, tournaments and onboard gaming events.
• Maintain knowledge of casino products, services and promotions.
• Collaborate with casino team members and management to achieve operational goals.
• Comply with all gaming regulations, company policies and internal controls.
• Follow all health, safety and security procedures.

Skills

Table games knowledge

Cash handling

Customer service

Multicultural environment

Cruise industry experience

Mathematical proficiency

Education

High School Diploma

Job description

Job Purpose

The Casino Dealer is responsible for conducting casino table games in a professional, efficient and entertaining manner, ensuring an exceptional guest experience while maintaining game integrity, accuracy and compliance with company policies, procedures and gaming regulations.

Key Responsibilities

• Conduct table games in accordance with company standards and gaming procedures.
• Ensure all games are operated fairly, accurately and efficiently.
• Create a positive and engaging gaming atmosphere for guests.
• Explain game rules and procedures to guests when required.
• Handle gaming chips, cash equivalents and gaming equipment responsibly.
• Perform opening, closing and table inventory procedures.
• Monitor game activity and report any irregularities to supervisors.
• Maintain accuracy in payouts, collections and chip transactions.
• Deliver outstanding guest service and build positive guest relationships.
• Promote casino activities, tournaments and onboard gaming events.
• Maintain knowledge of casino products, services and promotions.
• Collaborate with casino team members and management to achieve operational goals.
• Comply with all gaming regulations, company policies and internal controls.
• Follow all health, safety and security procedures.

Qualifications & Experience

• High School Diploma required.
• Previous experience as a Casino Dealer in a casino or onboard cruise vessels preferred.
• Knowledge of one or more table games (Blackjack, Roulette, Poker, Ultimate Texas Hold'em or similar).
• Strong mathematical and cash-handling skills.
• Excellent customer service and communication skills.
• Ability to work in a multicultural environment.
• Cruise industry experience is an advantage.

Languages

• Fluent English (B2 level or above).
• An additional language among Italian, French, Spanish or German is preferred.