Cashier & Guest Experience Champion

Pedros Chicken; Wes-Kaap; On-site; ZAR 83,700 - 111,600; Full time

Job summary

A popular fast-food chain in South Africa is seeking an enthusiastic cashier to join their team. The successful candidate will provide friendly service while managing customer transactions and front-counter operations. Responsibilities include processing payments, managing queues, and maintaining a clean workspace. Ideal applicants should have previous retail experience and strong numeracy skills, and be ready to excel in a fast-paced environment where great customer service is key.

Qualifications

• Previous cashier or retail experience preferred.
• Strong numeracy skills.
• Professional appearance and attitude.

Responsibilities

• Process customer orders and payments accurately.
• Operate POS systems and troubleshoot basic issues.
• Handle cash, card, and digital payments responsibly.
• Issue receipts and manage refunds or exchanges.
• Promote specials and upsell products.
• Manage customer queues effectively.
• Resolve basic customer queries and complaints.
• Maintain cleanliness and organisation of the counter area.
• Balance cash and submit end-of-shift reports.
• Protect company assets and prevent losses.

Skills

Numerical accuracy

Customer service orientation

Communication skills

Integrity and honesty

Attention to detail

Stress tolerance

Sales orientation

Problem-solving ability

Job description

A popular fast-food chain in South Africa is seeking an enthusiastic cashier to join their team. The successful candidate will provide friendly service while managing customer transactions and front-counter operations. Responsibilities include processing payments, managing queues, and maintaining a clean workspace. Ideal applicants should have previous retail experience and strong numeracy skills, and be ready to excel in a fast-paced environment where great customer service is key.