Cashier

Hollywoodbets; Durban; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Hollywoodbets is hiring a Cashier based in Springfield Park, KwaZulu Natal. You will process customer orders, handle cash and card payments, and ensure service standards are maintained. Join our Purple Team to work in a vibrant, fast-paced environment.

You will contribute to stock control, take opportunities to upsell, and maintain a presentable appearance as the face of the brand. Applicants meeting minimum requirements will be considered.

Qualifications

• Cash handling experience required.
• Experience in Food & Beverage operations.
• Stock management experience.
• GAAP knowledge or familiarity.

Responsibilities

• Maintain professional image and dress code while serving customers.
• Take and process orders on POS/GAAP and ensure accuracy.
• Manage cash and card payments, including refunds and tips.
• Reconcile sales and payments; report shortages to supervisor.
• Provide excellent customer service and handle complaints efficiently.

Skills

Cash handling

F&B experience

GAAP familiarity

Stock control

Job description

Responsibilities

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

Responsibilities

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Cashier based in Springfield Park, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for processing customer orders either telephonically and/or frontline on the POS system, whilst at the same time ensuring customer service standards and efficiency is maintained.

With Hollywoodbets You Will

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• Cash management experience
• Experience in the Food and Beverage industry
• Experience using GAAP
• Stock Management experience

What You’ll Do For The Brand

• Ensure that uniforms are adhered to and in accordance with the dress code. Ensure that you look presentable to the customers as you are the face of the company and need to present a professional image.
• Ensure the takeaway area is neat and tidy prior to opening and at closing time. Ensure that the same standard is kept during service times to ensure that the service area is neat and tidy at all times.
• Prepare stock requisition the night before but no later than an hour before opening time. Identify fast-selling items and increase requisition and take into account relevant trends, and busy periods/events that might increase stock requirements. Submit to F&B Supervisor, receive stock from F&B Supervisor as per requisition form, and sign. Ensure that opening stock is recorded.
• Ensure that the fridges are sufficiently stocked and ensure stock rotation at all times.
• Ensure that the Float is correct. Count in the presence of the F&B Supervisor, if there is a shortage advise the F&B Supervisor prior to opening.
• Greet customers and thank guests, always acting in a proactive and positive manner. Show interest to the customer/punter, pay attention when they speak, and maintain eye contact during conversations.
• Present menus to customers/punters and answer questions about menu items. Advise on daily specials and make recommendations upon request. Promote food and beverage items. Communicate in a clear and professional manner and address the customer in a respectful manner. Present orders for beverages and/or food timeously. Maintain a friendly smile and a good attitude with every customer. Write the orders on order slips to ensure the correct order is recorded. After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated. Ensure that you have captured the orders onto GAAP within five minutes of the customer placing his order.
• Follow up on food delays from the kitchen, advise punters/customers on delays, and regularly communicate the status of the order.
• Ensure that the customer/ punter complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the supervisor.
• Collect payments from customers either by cash or card. Correctly record the payment. Thank the customer/punter for the tip. Any voids are to be authorized by the F&B Supervisor.
• Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Shortages will be dealt with accordingly. Accountable for all the sales recorded under your account during the shift. Print Generic stock sheets of actual stock count names and codes. Count Stock, sign next to changes with F&B Supervisor. Disclose all breakages and wastage to the F&B Supervisor.
• Ensure that all personal food and beverage purchases are signed off by the F&B supervisor and are checked once received to verify. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
• Ensure that internal procedures are adhered to.
• Any ad hoc duties that might be required.

So, are you ready to level up, learn, and perform at your best?

Please note that only applicants who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

About Us

Hollywoodbets is a sports and entertainment betting operator that was born and bred in Durban, South Africa. Whether you’re in one of our upmarket retail branches or online, our customers can conveniently place bets in style anytime, anywhere.

We’re proud to partner with local and international legends, from the Hollywoodbets Sharks and Brentford FC to iconic events like the Hollywoodbets Durban July. Being part of our Purple Team means being part of something bigger.

At Hollywoodbets, every day is a chance to learn, grow, and make an impact. We move fast, think big, and work together to turn bold ideas into reality. With passion, creativity, and a shared purpose, we bring our Purple Spirit to everything we do.

The opportunities here are endless. If you’re driven, curious, agile and ready to level up, there’s no limit to how far you can go with the Purple Team!