Case Manager - Vulnerable Adults

Placements24; Paarl; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team environment

Job summary

Placements24 in Paarl, Western Cape, is seeking an experienced Case Manager to support vulnerable adults in the community. You will assess needs, create personalized care plans, and coordinate services to promote safety, well-being, and independence.

The role requires strong knowledge of social welfare systems, excellent organizational skills, and a dedication to person-centered care. On-site client interaction and community-based work are essential in this position.

Qualifications

• Bachelor's degree in Social Work, Psychology, Nursing, or a related field.
• Proven experience as a Case Manager or in a similar role, working with vulnerable adults.
• Solid understanding of social welfare systems, healthcare services, and community resources.
• Excellent assessment, planning, coordination, and advocacy skills.
• Strong interpersonal and communication skills, with the ability to build rapport with diverse populations.
• Proficiency in case management software and documentation.
• Ability to work independently, manage time effectively, and handle stressful situations.
• Knowledge of relevant legislation pertaining to vulnerable adults.
• Must be a South African resident or possess a valid work permit.
• Demonstrated commitment to ethical practice and client confidentiality.

Responsibilities

• Conduct thorough assessments of clients' needs, including physical, emotional, social, and environmental factors.
• Develop, implement, and monitor individualized care plans in collaboration with clients, families, and relevant professionals.
• Coordinate and arrange for the delivery of essential services, such as healthcare, housing support, financial assistance, and social programs.
• Act as a primary advocate for clients, ensuring their rights and needs are met.
• Maintain accurate and confidential case records, documenting all assessments, interventions, and progress.
• Liaise effectively with healthcare providers, government agencies, community organizations, and other stakeholders.
• Respond promptly and appropriately to client crises and emergencies.
• Provide emotional support and guidance to clients and their families.
• Continuously evaluate the effectiveness of care plans and make necessary adjustments.
• Stay informed about available community resources and eligibility criteria.

Skills

Assessment skills

Planning

Coordination

Advocacy

Interpersonal skills

Communication

Education

Bachelor's degree in Social Work, Psychology, Nursing, or related field

Tools

Case management software

Job description

About the Role

Our client is seeking a dedicated and experienced Case Manager to provide comprehensive support to vulnerable adults within the Paarl, Western Cape community. This critical role involves assessing individual needs, developing personalized care plans, and coordinating a range of services to ensure the safety, well-being, and independence of clients. You will act as a primary point of contact, advocating for clients and connecting them with necessary resources. This position requires a strong understanding of social services, excellent organizational skills, and a deep commitment to person-centered care. The role is based in Paarl , requiring significant on-site client interaction and community-based work.

Key Responsibilities

• Conduct thorough assessments of clients' needs, including physical, emotional, social, and environmental factors.
• Develop, implement, and monitor individualized care plans in collaboration with clients, families, and relevant professionals.
• Coordinate and arrange for the delivery of essential services, such as healthcare, housing support, financial assistance, and social programs.
• Act as a primary advocate for clients, ensuring their rights and needs are met.
• Maintain accurate and confidential case records, documenting all assessments, interventions, and progress.
• Liaise effectively with healthcare providers, government agencies, community organizations, and other stakeholders.
• Respond promptly and appropriately to client crises and emergencies.
• Provide emotional support and guidance to clients and their families.
• Continuously evaluate the effectiveness of care plans and make necessary adjustments.
• Stay informed about available community resources and eligibility criteria.

Requirements

• Bachelor's degree in Social Work, Psychology, Nursing, or a related field.
• Proven experience as a Case Manager or in a similar role, working with vulnerable adults.
• Solid understanding of social welfare systems, healthcare services, and community resources.
• Excellent assessment, planning, coordination, and advocacy skills.
• Strong interpersonal and communication skills, with the ability to build rapport with diverse populations.
• Proficiency in case management software and documentation.
• Ability to work independently, manage time effectively, and handle stressful situations.
• Knowledge of relevant legislation pertaining to vulnerable adults.
• Must be a South African resident or possess a valid work permit.
• Demonstrated commitment to ethical practice and client confidentiality.

Benefits

This role offers a rewarding opportunity to provide essential support and make a tangible difference in the lives of vulnerable adults in Paarl, Western Cape. Our client provides a competitive salary, opportunities for professional development and training, and a supportive team environment. You will be joining an organization dedicated to enhancing community well‑being through compassionate and effective care management.

We value your dedication and contribution to ensuring a high standard of support for those in need.