About the Role
Our client, a compassionate provider of elder care services, is seeking a dedicated Case Manager to join their team in Pretoria, Gauteng . This critical role involves assessing the needs of elderly clients, developing personalized care plans, and coordinating services to ensure their well— independence. You will act as a vital link between clients, their families, and a network of healthcare and support providers throughout the Pretoria region. This is an opportunity to make a meaningful contribution to the lives of seniors, providing essential support and advocacy in a field that deeply values empathy and professional care.
Key Responsibilities
- Conduct comprehensive assessments of elderly clients' physical, social, and emotional needs.
- Develop and implement individualized care plans tailored to each client's specific requirements in Pretoria .
- Coordinate a range of services, including healthcare, in-home support, transportation, and social activities.
- Liaise effectively with doctors, nurses, therapists, and other healthcare professionals.
- Maintain regular contact with clients and their families, providing updates and addressing concerns.
- Monitor the quality and effectiveness of care services, making adjustments as needed.
- Provide emotional support and advocacy for clients and their families.
- Maintain accurate and confidential client records and documentation.
- Refer clients to appropriate community resources and support networks within Gauteng .
- Ensure compliance with all relevant regulations and ethical standards in elder care.
Requirements
- A relevant qualification in Social Work, Nursing, Gerontology, or a related healthcare/social service field.
- Proven experience as a Case Manager or similar role, preferably in elder care.
- In-depth knowledge of geriatric needs, available community resources, and relevant legislation in Pretoria .
- Excellent assessment, planning, and coordination skills.
- Strong interpersonal, communication, and problem‑solving abilities.
- Ability to work independently and manage a caseload effectively.
- Proficiency in record‑keeping and client management systems.
- Empathy, patience, and a genuine commitment to improving the lives of seniors.
- A valid driver's license and willingness to travel within the Gauteng province are required.
Benefits
- Our client offers a competitive salary, comprehensive benefits package, and a supportive work environment.
- You will have the opportunity to build meaningful relationships and provide crucial support to the elderly community in Pretoria .
- Professional development and ongoing training opportunities are provided to enhance your skills in the field of elder care.