Cape Town Luxury Concierge Coordinator

Kinalta Group; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Kinalta Group in Cape Town seeks a Concierge Services Coordinator to deliver personalised guest experiences, anticipate needs, and coordinate requests from tours, dining, transport, and local activities. You will be the main point of contact for guests, ensuring smooth bookings and thoughtful recommendations in line with our luxury standards.

As a brand ambassador, you will embody South African hospitality, respond promptly and courteously, and collaborate with external vendors to fulfill guest

Responsibilities

• Respond to all guest requests and inquiries in a timely, professional, and courteous manner.
• Provide expert recommendations for local attractions, dining, entertainment, and transportation.
• Arrange reservations for restaurants, tours, and other activities based on guest preferences.
• Coordinate with external vendors and service providers to fulfill guest requests.
• Maintain an up-to-date knowledge of the Cape Town.

Job description

Kinalta Group in Cape Town seeks a Concierge Services Coordinator to deliver personalised guest experiences, anticipate needs, and coordinate requests from tours, dining, transport, and local activities. You will be the main point of contact for guests, ensuring smooth bookings and thoughtful recommendations in line with our luxury standards.

As a brand ambassador, you will embody South African hospitality, respond promptly and courteously, and collaborate with external vendors to fulfill guest