Cape Town Junior Inbound Travel Reservations Specialist

Cullinan Holdings Ltd; Cape Town; Vor Ort; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

African Diamond in Cape Town seeks an experienced travel coordinator to manage FIT and group bookings from enquiry to invoicing. You will coordinate with suppliers for accommodation, transport, guides, and activities, and load bookings into the reservations system with high accuracy.

Load documents such as rooming lists, vouchers, and itineraries and monitor bookings for accuracy. You will liaise with guides and suppliers to ensure smooth delivery and handle amendments and queries while adhering

Qualifikationen

• Previous experience in inbound travel, reservations, or a similar role.
• Knowledge of South and Southern Africa destinations, services and logistics.
• Experience with reservations systems.
• Excellent communication and organisational skills.
• Ability to work under pressure and meet deadlines.
• Proactive, solutions-driven mindset.
• Passion for delivering outstanding customer and guest experiences.

Aufgaben

• Handle FIT and Group bookings from enquiry to invoicing.
• Coordinate with suppliers for accommodation, transport, guides, meet-and-greet, activities.
• Load bookings accurately into reservations system.
• Prepare service documentation: rooming lists, vouchers, itineraries.
• Monitor bookings for accuracy and schedule.
• Liaise with guides and suppliers for smooth delivery.
• Address amendments and pre/post-travel queries.
• Ensure compliance with procedures, deadlines, quality standards.
• Support broader operations as required.

Kenntnisse

Inbound travel experience

Reservations systems

Communication

Organisation

Ausbildung

Grade 12

Tourism qualification (advantageous)

Jobbeschreibung

African Diamond in Cape Town seeks an experienced travel coordinator to manage FIT and group bookings from enquiry to invoicing. You will coordinate with suppliers for accommodation, transport, guides, and activities, and load bookings into the reservations system with high accuracy.

Load documents such as rooming lists, vouchers, and itineraries and monitor bookings for accuracy. You will liaise with guides and suppliers to ensure smooth delivery and handle amendments and queries while adhering