Senior Inbound Consultant - Cape Town

Craven Cottage CC; Cape Town; On-site; ZAR 250,000 - 420,000; Full time

Job summary

Craven Cottage CC is seeking an experienced luxury inbound travel consultant to design and tailor itineraries across Southern and Eastern Africa. You will manage quotes, coordinate services, and ensure flawless execution for high-profile clients.

You will handle post-tour closures, maintain detailed admin, and stay on call after hours to support travelers, ensuring precise documentation and on-time travel arrangements.

Qualifications

• Minimum 3 years of proven experience as a luxury inbound travel consultant.
• Exceptional interpersonal and communication skills.
• Knowledge of luxury travel destinations in Southern and/or East Africa.

Responsibilities

• Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately.
• Managing all aspects of tours from quoting through to post tour file closure.
• Ensuring your in-country guest tours run smoothly and without error.
• Being on call for your in-country guests after hours while they are travelling.
• Tour administration to be maintained and accurate.
• Booking all services for your tours.
• Coordinating all invoicing / payments for your tours with accounts.
• Reconfirmation of all services prior to travel.
• Preparation of Travel documents.

Skills

Interpersonal skills

English proficiency

Teamwork

Education

Grade 12

Travel & Tourism qualifications

Tools

Tourplan

Job description

Duties

• Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately
• Managing all aspects of tours from quoting through to post tour file closure
• Ensuring your in-country guest tours run smoothly and without error
• Being on call for your in-country guests after hours while they are travelling
• Tour administration to be maintained and accurate
• Booking all services for your tours
• Coordinating all invoicing / payments for your tours with accounts
• Reconfirmation of all services prior to travel
• Preparation of Travel documents

Requirements

• Grade 12
• Formal Travel & Tourism qualifications
• Minimum 3 years of proven experience as aluxury inbound travelas a consultant
• Exceptional interpersonal and communication skills, with the ability to interact effectively with high-profile clients & agents
• Knowledge of luxury travel destinations, accommodations, and experiences in Southern and/or East Africa
• Excellent written and verbal command of the English language
• Proficiency in Tourplan is essential
• Proven ability to work effectively in a team and independently.
• Crisis management and problem-solving skills.
• Attention to detail and organizational skills.
• Ability to handle high volumes of work without compromising on accuracy
• Working with a sense of urgency and meeting deadlines