Cape Town: Housekeeping Supervisor — Lead 5★ Standards & Training

Propr; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Propr is hiring a Housekeeping Supervisor in Cape Town to uphold 5* cleanliness across all properties. You will lead the housekeeping team, sharpen communication, and drive daily performance through training and feedback.

Role requires 3–5 years in hotel housekeeping supervision and strong English communication. You will work standard hours and report to Operations/Property Managers, with duties spanning check-ins, admin, and guest interactions.

Qualifications

• Minimum 3–5 years hotel housekeeping supervisor experience.
• Based in or around the Cape Town area.
• Fluent in English (read, write, speak).
• Smartphone with WhatsApp enabled.
• High levels of personal hygiene.
• Clean criminal record.
• Reference letters from hotels you have worked at.

Responsibilities

• Ensure properties are cleaned to 5* standards.
• Assist deep cleaning for new properties to guest-ready state.
• Supervise housekeeping team and improve communication/efficiency.
• Spot and report damages for quick rectification.
• Work with minimal supervision while maintaining high performance.
• Interact with guests professionally.
• Manage keys and assets.
• Perform spot checks of cleans and owner booking checks.
• Provide daily feedback to operations/managers.
• Train new employees and support check-ins as needed.
• Assist with admin duties as required.

Skills

Attention to detail

Time management

Team coordination

Professionalism

Tools

WhatsApp

Job description

Propr is hiring a Housekeeping Supervisor in Cape Town to uphold 5* cleanliness across all properties. You will lead the housekeeping team, sharpen communication, and drive daily performance through training and feedback.

Role requires 3–5 years in hotel housekeeping supervision and strong English communication. You will work standard hours and report to Operations/Property Managers, with duties spanning check-ins, admin, and guest interactions.