Cape Town Customer Experience Specialist - Fast, Friendly Service

Yoma; Somerset West; On-site; ZAR 96,000 - 152,000; Full time

Job summary

Rohloff Group in Cape Town seeks a Customer Experience Team Member to deliver fast, friendly service, process orders, and manage payments. Ongoing, full-time role based in Somerset West, offering market-related hourly pay and opportunities to support various customer service tasks.

You will collaborate with the team to ensure smooth order flow, maintain accuracy, and help resolve inquiries while upholding service standards in a dynamic retail environment.

Qualifications

• Matric is required.
• South African nationality preferred.

Responsibilities

• Deliver fast and friendly service to customers.
• Process orders accurately and efficiently.
• Handle payments and receipts.
• Support additional tasks as required.

Skills

Customer service

Order processing

Payments handling

Education

Matric

Job description

Rohloff Group in Cape Town seeks a Customer Experience Team Member to deliver fast, friendly service, process orders, and manage payments. Ongoing, full-time role based in Somerset West, offering market-related hourly pay and opportunities to support various customer service tasks.

You will collaborate with the team to ensure smooth order flow, maintain accuracy, and help resolve inquiries while upholding service standards in a dynamic retail environment.