Client Order & Store Experience Specialist

Kabstrading Co; Cape Town; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Kabstrading Co in Cape Town is seeking a dedicated team member to assist clients in-store, help with fittings, and ensure orders are processed accurately. You will communicate orders to production, assign tasks, and follow up to guarantee timely completion while maintaining a welcoming store environment.

The role involves handling day-to-day store duties and ensuring orders are ready for client pickup, delivering excellent customer service at all times.

Responsibilities

• Assisting clients who visit the store to place orders
• Assisting clients with fittings and ensuring they receive excellent service
• Capturing and communicating orders accurately with the production department
• Assigning work to the production team/company
• Following up on orders and ensuring they are completed on time
• Making sure orders are ready for client collection
• Assisting with day-to-day store duties
• Maintaining a professional and welcoming environment for clients.

Job description

Kabstrading Co in Cape Town is seeking a dedicated team member to assist clients in-store, help with fittings, and ensure orders are processed accurately. You will communicate orders to production, assign tasks, and follow up to guarantee timely completion while maintaining a welcoming store environment.

The role involves handling day-to-day store duties and ensuring orders are ready for client pickup, delivering excellent customer service at all times.