Campus ICT Support Technician — Training & Benefits

Emeris; Roodepoort; Sur place; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Lifelong learning via LinkedIn Learnin

Staff and family discounts on edugral

Incentive bonus structure

Birthday vouchers

Competitive annual leave

Résumé du poste

Emeris Ruimsig Campus is seeking an ICT Support professional to join our team. The role covers desktop support, software/hardware installation, and general ICT administration to assist staff, students and lecturers on campus.

You will log, prioritise and resolve IT issues, maintain asset registers, and ensure POPIA compliance while delivering timely service in a busy campus environment. A shift-friendly attitude and driver’s license are desirable.

Qualifications

• Higher Certificate/OC Level 5 in A+/N+ required.
• CCNA/MCSE/MCITP qualifications advantageous.
• 1 year ICT experience required.

Responsabilités

• Answer, evaluate and prioritise user IT requests using the service desk.
• Log calls and track incidents; escalate undefined tasks to Senior Support.
• Provide ICT support to staff, students and lecturers.
• Install and support software and hardware; set up venues and testing equipment.

Connaissances

Interpersonal skills

Systems administration

Time management

Problem solving

Communication skills

Ability to work under pressure

Formation

Higher Certificate/OC Level 5 in A+/N+

Advanced Certificate/Diploma/OC Level 6 in CCNA1/MCSE/MCTIP

Description du poste

Emeris Ruimsig Campus is seeking an ICT Support professional to join our team. The role covers desktop support, software/hardware installation, and general ICT administration to assist staff, students and lecturers on campus.

You will log, prioritise and resolve IT issues, maintain asset registers, and ensure POPIA compliance while delivering timely service in a busy campus environment. A shift-friendly attitude and driver’s license are desirable.