Call Center Agent - Aeroton

Adendorff Machinery Mart; Johannesburg; Sur place; ZAR 89 000 - 156 000; Plein temps

Résumé du poste

Adendorff Machinery Mart is seeking a skilled Call Center Agent at our Aeroton Branch in Gauteng to join the team. You will engage customers with exceptional service, drive sales, and represent the brand professionally.

The role emphasizes clear communication, handling complaints, maintaining accurate records, and abiding by company policies while aiming for continuous improvement. Tech knowledge of tools and machinery is a plus.

Qualifications

• Excellent communication and relationship building.
• Ability to handle complaints and maintain records.
• Multitasking, quick learning and brand representation.
• Read/write English and professional demeanor.

Responsabilités

• Engage in exceptional communication and relationship building with customers.
• Demonstrate sales acumen and cater to customer needs.
• Handle complaints with ease and maintain meticulous records.

Connaissances

Customer service

Communication

Sales

Brand representation

Description du poste

We are thrilled to announce a new opening for a skilled Call Center Agent at our Aeroton Branch, Gauteng, to join our team!

About the Position

We are seeking a skilled and experienced Call Center Agent to join our branch. Technical knowledge of Tools and Machinery would be an advantage.

Job requirements:

• You’ll engage in exceptional communication and relationship building, demonstrate your sales acumen, and cater to customer needs with satisfaction
• You’ll handle complaints with ease, maintain meticulous records, and adhere to our policies while seeking continuous improvement
• Multitasking, quick learning, professionalism, and representing our brand are key aspects of your daily mission

Desired Work Experience

• Having technical knowledge in the DIY Tools or Hardware environment would be an absolute added advantage
• Must be able to communicate with customers at all levels
• Must be detailed orientated
• Must be able to read and write English
• Must be highly motivated and be able to liaise with customers

About The Employer

Adendorff Machinery Mart sources equipment from all over the world to offer the greatest range of products at the best prices. In creating a strong staffing group Adendorff Machinery Mart believes in the development and implementation of Organizational Development & Training that is recognized for its ability to understand, conceptualize and deliver total solutions and to provide consistent, professional and long-term relationships with its customers and will assist in developing well rounded staff in all aspects of business. This is what Adendorff Machinery Mart’s vision is all about, and we pride ourselves in focusing on a long-term commitment to our vision. Based on our strong commitment to our vision we believe that we place ourselves in a position whereby our decisions, abilities and actions will prove us to be a great market leader within our field.

The Company encourages all designated groups to apply.