DIY Tools Support & Sales Specialist

Adendorff Machinery Mart; Gauteng; Presencial; ZAR 120 000 - 180 000; Tempo integral

Resumo da oferta

Adendorff Machinery Mart at Aeroton Branch in Gauteng seeks a skilled Call Center Agent to join our team. The role centers on delivering excellent customer service, resolving inquiries, and driving sales from inbound and outbound calls.

Technical knowledge of tools and machinery is advantageous to connect with DIY hardware customers. Strong communication, precise record-keeping, and a proactive problem-solving mindset are essential.

Qualificações

• Excellent communication with customers at all levels.
• Ability to handle complaints and maintain records.
• Experience in DIY Tools or Hardware is a plus.

Responsabilidades

• Engage in exceptional communication and relationship building, demonstrate sales acumen, and cater to customer needs with satisfaction.
• Handle complaints with ease, maintain meticulous records, and adhere to policies while seeking continuous improvement.
• Multitasking, quick learning, professionalism, and representing the brand daily.

Conhecimentos

Communication

Sales acumen

Customer relations

Multitasking

Descrição da oferta de emprego

Adendorff Machinery Mart at Aeroton Branch in Gauteng seeks a skilled Call Center Agent to join our team. The role centers on delivering excellent customer service, resolving inquiries, and driving sales from inbound and outbound calls.

Technical knowledge of tools and machinery is advantageous to connect with DIY hardware customers. Strong communication, precise record-keeping, and a proactive problem-solving mindset are essential.