Retail Shop Assistant - Tools and Machinery - Aeroton

Adendorff Machinery Mart; Gauteng; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Benefits

Job summary

Adendorff Machinery Mart in Aeroton, Johannesburg South, is seeking a Retail Shop Assistant with expertise in tools and machinery. You will help customers choose the right products and provide informed guidance to ensure a satisfying shopping experience.

You will manage stock, keep shelves neat, process sales at the POS, assist with promotions, and work with the team to deliver excellent service while upholding health and safety standards. Salary negotiable with benefits available.

Qualifications

• Matric or equivalent qualification.
• Proven retail or customer service experience in tools/machinery.
• Strong communication and interpersonal skills.
• Basic math skills for transactions and inventory counts.
• Ability to work in a fast-paced environment with attention to detail.
• Experience with inventory management and stock control.

Responsibilities

• Provide outstanding customer service, addressing inquiries and assisting customers in selecting the right tools and machinery for their needs.
• Maintain product knowledge to effectively communicate features and benefits, helping customers make informed purchasing decisions.
• Manage inventory, ensuring shelves are well-stocked, organized, and visually appealing to enhance the shopping experience.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Assist with the setup of promotions and merchandising displays to drive sales and encourage customer engagement.
• Collaborate with team members to ensure smooth shop operations, including stocktaking and replenishment.
• Stay updated on industry trends and new products to provide knowledgeable recommendations to customers.
• Adhere to all health and safety regulations, ensuring a safe shopping environment for customers and staff.

Skills

Customer service

Product knowledge

Inventory management

Stock control

POS transactions

Education

Matric or equivalent qualification

Tools

POS system

Job description

About the Role

We are seeking a Retail Shop Assistant with expertise in tools and machinery to join our team in Aeroton, Johannesburg South. In this customer-focused role, you will be responsible for assisting customers with their purchases, offering expert advice on product selection, and ensuring a well-organised shopping environment.

Key Responsibilities

• Provide outstanding customer service, addressing inquiries and assisting customers in selecting the right tools and machinery for their needs.
• Maintain product knowledge to effectively communicate features and benefits, helping customers make informed purchasing decisions.
• Manage inventory, ensuring shelves are well-stocked, organized, and visually appealing to enhance the shopping experience.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Assist with the setup of promotions and merchandising displays to drive sales and encourage customer engagement.
• Collaborate with team members to ensure smooth shop operations, including stocktaking and replenishment.
• Stay updated on industry trends and new products to provide knowledgeable recommendations to customers.
• Adhere to all health and safety regulations, ensuring a safe shopping environment for customers and staff.

Requirements

• Matric or equivalent qualification.
• Proven track record in retail or customer service, preferably within the tools and machinery sector.
• Strong communication and interpersonal skills, with a friendly and approachable demeanor.
• Basic math skills for handling transactions and inventory counts.
• Ability to work effectively in a fast-paced environment while maintaining attention to detail.
• Demonstrable experience with inventory management and stock control processes.

Having technical knowledge in the DIY Tools or Hardware environment would be an absolute added advantage. The ideal candidates should be confident, as well as reliable and honest and be able to function as team players. The Company encourages all designated groups to apply.

Additional detail:

• Salary: Negotiable with Benefits available
• Working Hours: Monday - Friday 08:00 - 17:00 and Saturdays 08:00 - 13:00

About The Employer

Adendorff Machinery Mart sources equipment from all over the world to offer the greatest range of products at the best prices.

In creating a strong staffing group Adendorff Machinery Mart believes in the development and implementation of Organizational Development & Training that is recognized for its ability to understand, conceptualize and deliver total solutions and to provide consistent, professional, and long-term relationships with its customers and will assist in developing well-rounded staff in all aspects of business.

This is what Adendorff Machinery Mart’s vision is all about, and we pride ourselves in focusing on a long term commitment to our vision. Based on our strong commitment to our vision we believe that we place ourselves in a position whereby our decisions, abilities, and actions will prove us to be a great market leader within our field.