Tools & Hardware Call Center Specialist

Adendorff Machinery Mart; Johannesburg; On-site; ZAR 89,000 - 156,000; Full time

Job summary

Adendorff Machinery Mart is seeking a skilled Call Center Agent at our Aeroton Branch in Gauteng to join the team. You will engage customers with exceptional service, drive sales, and represent the brand professionally.

The role emphasizes clear communication, handling complaints, maintaining accurate records, and abiding by company policies while aiming for continuous improvement. Tech knowledge of tools and machinery is a plus.

Qualifications

• Excellent communication and relationship building.
• Ability to handle complaints and maintain records.
• Multitasking, quick learning and brand representation.
• Read/write English and professional demeanor.

Responsibilities

• Engage in exceptional communication and relationship building with customers.
• Demonstrate sales acumen and cater to customer needs.
• Handle complaints with ease and maintain meticulous records.

Skills

Customer service

Communication

Sales

Brand representation

Job description

Adendorff Machinery Mart is seeking a skilled Call Center Agent at our Aeroton Branch in Gauteng to join the team. You will engage customers with exceptional service, drive sales, and represent the brand professionally.

The role emphasizes clear communication, handling complaints, maintaining accurate records, and abiding by company policies while aiming for continuous improvement. Tech knowledge of tools and machinery is a plus.