Business Development Manager – Relocations – Africa
Location: Johannesburg, Gauteng (Regional travel across Africa)
Department: Sales / Relocation Services
Employment Type: Full-time
Salary: Market-related (To be confirmed)
Job Introduction
We are seeking an experienced, commercially driven Business Development Manager to join an established international organisation specialising in relocation and mobility services.
The successful candidate will be responsible for generating profitable new business, expanding an existing portfolio of corporate accounts and developing strategic business relationships across Africa.
This position requires an accomplished B2B sales professional with strong commercial acumen, excellent relationship management capabilities and a proven track record of achieving revenue, gross margin and new business growth targets.
The ideal candidate will have experience in relocations, global mobility, removals, logistics, freight forwarding or a comparable service-driven industry.
Key Duties and Responsibilities
Business Development and Sales Growth
- Develop and implement regional business development strategies to achieve revenue, profitability and growth targets.
- Identify, prospect and secure new business opportunities across Africa.
- Generate and qualify opportunities within corporate mobility, HR, procurement, diplomatic, international organisation, partner and private-client markets.
- Build and maintain a strong pipeline of qualified business opportunities.
- Manage the complete sales cycle, including prospecting, client discovery, solution development, proposals, presentations, negotiations and closing.
- Identify opportunities to increase market share and expand the organisation's regional presence.
- Monitor market developments, competitor activities and emerging business opportunities.
Corporate Relationship and Account Management
- Develop and maintain strong relationships with senior corporate decision-makers, HR departments, procurement teams and mobility professionals.
- Manage and grow an allocated portfolio of existing corporate clients.
- Implement structured account management plans to improve client retention and profitability.
- Identify cross-selling and additional revenue opportunities within existing accounts.
- Establish relationships with referral partners, industry associations and relevant professional networks.
- Maintain high levels of customer satisfaction through professional relationship management and consistent service delivery.
Commercial Management and Sales Performance
- Achieve agreed revenue, gross margin and new business acquisition targets.
- Prepare commercially competitive proposals, quotations and business presentations.
- Negotiate pricing, contractual terms and commercial agreements.
- Ensure proposed solutions meet client requirements while protecting profitability.
- Maintain accurate sales forecasts, pipeline reports and CRM records.
- Monitor sales performance, conversion rates and account profitability.
- Provide regular updates on business development activities, opportunities and market conditions.
Stakeholder Engagement and Operational Collaboration
- Work closely with Operations, Move Management, Customer Support, Finance and Marketing teams.
- Ensure effective handover of new business to operational teams.
- Collaborate with internal stakeholders to develop practical, commercially viable relocation solutions.
- Represent the organisation at client meetings, conferences, exhibitions and relevant industry events.
- Travel regionally across Africa when required to develop relationships and secure business opportunities.
- Maintain professional relationships with international colleagues and business partners.
Minimum Experience and Requirements
- Extensive experience in Business Development, B2B Sales or Key Account Management.
- Proven success in securing profitable new business and growing corporate accounts.
- Demonstrated ability to consistently achieve demanding revenue, gross margin and sales growth targets.
- Experience selling services or customised business solutions to corporate clients.
- Strong prospecting, lead generation and business development capabilities.
- Experience managing complex B2B sales cycles from initial engagement through to contract closure.
- Strong strategic account management and client retention experience.
- Ability to engage, present and negotiate confidently with senior executives and corporate stakeholders.
- Excellent commercial understanding of pricing, profitability, margins and business risk.
- Experience using CRM systems to manage pipelines, sales activities and forecasts.
- Proficiency in Microsoft 365 applications.
- Excellent communication, presentation, networking and negotiation skills.
- Valid driver's licence.
- Willingness and ability to travel across Africa as required.
Preferred Industry Experience
Candidates with relevant business development experience in the following industries will be highly regarded:
- Corporate relocations and international removals
- Global mobility and employee relocation services
- Freight forwarding and logistics
- International transportation and moving services
- Corporate mobility and destination services
- Other service-led industries involving complex B2B solution selling
Direct experience in relocations or global mobility will be advantageous.
Qualifications
- Relevant tertiary qualification in Business Management, Sales, Marketing, Commerce or a related discipline preferred.
- Additional professional training in Business Development, Strategic Sales, Key Account Management or Negotiation advantageous.
- Extensive relevant business development experience and a demonstrated record of commercial success are important selection considerations.
Key Skills and Competencies
- New business development and client acquisition
- Strategic B2B solution selling
- Corporate relationship management
- Key account management and retention
- Regional business development
- Sales strategy and execution
- Pipeline management and forecasting
- Commercial negotiations and contract closure
- Revenue growth and gross margin management
- Business proposals and presentations
- Market and competitor analysis
- CRM management and reporting
- Cross-functional stakeholder collaboration
- Strong networking and relationship-building skills
Personal Attributes
The successful candidate should demonstrate:
- A highly motivated, results-driven and commercially focused approach.
- Confidence and credibility when engaging senior corporate stakeholders.
- Strong initiative, independence and self-management.
- Resilience and determination in a demanding, target-driven sales environment.
- Excellent organisational skills and attention to detail.
- Strong accountability and commitment to delivering results.
- A proactive approach to identifying and pursuing business opportunities.
- Professionalism, integrity and sound business judgement.
- Strong customer service orientation and relationship management capabilities.
- The ability to collaborate effectively with colleagues across different departments and regions.
Key Performance Indicators
Performance will be measured against:
- Achievement of agreed revenue and gross margin targets.
- New business acquisition and sales growth.
- Sales pipeline value, quality and conversion rates.
- Retention and profitable growth of existing corporate accounts.
- Accuracy of sales forecasting and CRM reporting.
- Quality of client proposals and commercial negotiations.
- Successful operational handover of newly acquired business.
- Development of strategic client relationships and referral networks.
- Contribution to regional market growth and business visibility.
- Identification and conversion of cross-selling opportunities.
Recruitment and Selection Process
Shortlisted candidates may be required to participate in competency-based interviews, professional assessments and a practical business development presentation or customer scenario relevant to the African relocation market.
Package and Remuneration
Market-related salary package, to be confirmed.
Commission or performance-based incentive arrangements are subject to confirmation.