Business Development Manager

Innovazi Consulting (Pty) Ltd; Cape Town; On-site; ZAR 300,000 - 460,000; Full time

Job summary

Innovazi Consulting (Pty) Ltd is seeking an experienced Sales Representative to drive new business in Air and Sea freight. You will manage client records, prepare service estimates, and report on sales activity and pipeline progress, while ensuring quality system compliance.

The ideal candidate brings 5+ years in sales within a service industry, with at least 3 years in Clearing & Forwarding, and demonstrates strong negotiation, pricing, and CRM skills to grow a quality client base in a dynamic

Qualifications

• Matric and a 1-year Sales & Marketing qualification (NQF Level 5) are required.
• 5+ years’ experience as a Sales Representative in a service industry with 3+ years in Clearing & Forwarding.
• Strong understanding of servicing and marketing principles, international trade practices, and tariff calculation concepts.
• Knowledge of service charges, payment terms, carrier and depot conditions of trade.
• Familiarity with CRM systems and MS Office.
• Solid grasp of Incoterms, currencies, and international codes.
• Advanced verbal communication, presentation, and negotiation skills.
• Client service orientation, problem-solving, and decision-making ability.
• Estimate and pricing analysis expertise.
• Discipline in maintaining weekly call ratios and building a quality client base.

Responsibilities

• Acquire new business for both Air and Sea freight.
• Facilitate processing of credit applications.
• Implement solutions for new and existing clients.
• Provide client servicing and maintain accurate client records.
• Report on sales activities and pipeline progress.
• Cost freight movements and prepare service estimates.
• Ensure compliance with the quality management system.

Skills

Sales experience

Verbal communication

Negotiation

CRM familiarity

Problem-solving

Client service orientation

Pricing analysis

Education

Matric (Grade 12)

NQF Level 5 Sales & Marketing qualification (1 year)

Tools

CRM systems

MS Office

Job description

Qualifications

• Matric (Grade 12).
• 1‑year Sales and Marketing related qualification at NQF Level 5.

Knowledge & Experience

• Minimum 5+ years’ experience as a Sales Representative in a service industry, with at least 3 consecutive years in Clearing & Forwarding.
• Strong understanding of servicing and marketing principles, international trade practices, and tariff calculation concepts.
• Knowledge of company service charge rates, payment terms, carrier and depot conditions of trade.
• Familiarity with CRM systems and MS Office.
• Solid grasp of Incoterms, national currencies, and international codes.
• Advanced verbal communication, presentation, and negotiation skills.
• Client service orientation, problem‑solving, and decision‑making ability.
• Estimate and pricing analysis expertise.
• Discipline in maintaining weekly call ratios and building a quality client base.

Advantageous Attributes

• Strong customer service orientation in demanding environments.
• Effective problem‑solving and decision‑making skills.
• Dynamic self‑starter who works independently.
• Ability to handle pressure and adapt to a constantly changing environment.
• Team player with strong interpersonal sensitivity.

Key Responsibilities

• Acquire new business for both Air and Sea freight.
• Facilitate processing of credit applications.
• Implement solutions for new and existing clients.
• Provide client servicing and maintain accurate client records.
• Report on sales activities and pipeline progress.
• Cost freight movements and prepare service estimates.
• Ensure compliance with the quality management system.