Business Development Manager

Dsv; Durban; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

DSV Durban is seeking a Business Development Manager to drive sustainable new business growth within target verticals and ideal customer profiles. You will identify, develop and secure strategic opportunities across Air, Ocean and Contract Logistics, aiming to exceed revenue and GP targets while guiding regional sales strategies.

The role requires engaging with C-suite and senior decision-makers, negotiating contracts, and mentoring sales team members to achieve robust pipeline and long-term

Qualifications

• Minimum 5 years' experience in Logistics Sales / Business Development.

Responsibilities

• Develop and execute strategic business development plans aligned to branch and divisional objectives.
• Identify, qualify and secure new business opportunities across Air, Sea and Integrated Logistics solutions.
• Build and maintain a robust sales pipeline that delivers sustainable growth.
• Conduct market analysis to identify target sectors, competitors and emerging opportunities.
• Negotiate commercial agreements and strategic contracts.
• Develop relationships with key stakeholders and decision-makers.
• Drive customer retention and growth within strategic accounts.
• Conduct regular business reviews with customers.
• Ensure customer satisfaction and long-term partnership development.
• Maintain accurate CRM records and opportunity forecasts.
• Submit monthly sales reports and pipeline reviews.
• Monitor achievement against budget, GP and revenue targets.
• Ensure compliance with DSV sales processes and CRM disciplines.

Skills

Logistics sales experience

Senior sales leadership

C-suite engagement

Commercial acumen

Strategic opportunity management

Sales governance

Tools

MS Word

MS Excel

PowerPoint

Outlook

Microsoft Dynamics CRM

Power BI

Microsoft Teams

Job description

BASIC MINIMUM REQUIREMENTS FOR THIS ROLE

Tertiary Qualifications

Computer Literacy

• MS Word - Advanced
• MS Excel - Intermediate to Advanced
• PowerPoint - Advanced
• Outlook - Advanced

Additional Computer Skills

• Microsoft Dynamics CRM
• Power BI (Advantageous)
• Microsoft Teams

Job Related Requirements

• Minimum 5 years' experience in Logistics Sales / Business Development
• Minimum 2 years' experience in a senior sales leadership or strategic account development role
• Proven track record of exceeding sales budgets and GP targets
• Strong understanding of Air Freight, Ocean Freight, Contract Logistics and Supply Chain Solutions
• Experience engaging with C-suite and senior decision-makers
• Strong commercial acumen and analytical ability
• Experience managing key strategic opportunities and complex sales cycles

ADDED ADVANTAGES FOR THIS ROLE

• Strong leadership and coaching ability
• Experience within multinational logistics organizations
• Ability to identify and penetrate targeted industry verticals
• Strong presentation and proposal-writing skills
• Ability to drive collaborative engagement across operational and commercial teams
• High degree of self-discipline and accountability
• Established network within the South African logistics market
• Strong CRM management and forecasting capability

JOB SPECIFICATION

Main Purpose of the Role

To drive sustainable new business growth by identifying, developing and securing strategic opportunities within DSV's target verticals and ideal customer profile. The Business Development Manager is responsible for achieving revenue and gross profit growth targets while assisting in the development of regional sales strategies and mentoring sales team members.

Duties & Responsibilities

Business Development

• Develop and execute strategic business development plans aligned to branch and divisional objectives.
• Identify, qualify and secure new business opportunities across Air, Sea and Integrated Logistics solutions.
• Build and maintain a robust sales pipeline that delivers sustainable growth.
• Conduct market analysis to identify target sectors, competitors and emerging opportunities.
• Negotiate commercial agreements and strategic contracts.

Customer Management

• Develop relationships with key stakeholders and decision-makers.
• Drive customer retention and growth within strategic accounts.
• Conduct regular business reviews with customers.
• Ensure customer satisfaction and long-term partnership development.

Reporting & Governance

• Maintain accurate CRM records and opportunity forecasts.
• Submit monthly sales reports and pipeline reviews.
• Monitor achievement against budget, GP and revenue targets.
• Ensure compliance with DSV sales processes and CRM disciplines.

Business Development Manager • Durban, KwaZulu-Natal, ZA