Business Development Delivery Manager

Placements24; Gauteng; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Performance bonuses

Medical benefits

Retirement benefits

Travel opportunities

Leadership training

Professional development

Job summary

Placements24 is seeking a dynamic Business Development Delivery Manager to lead and optimize delivery operations in the Sandton region within Gauteng. The role combines strategic planning, client engagement, and operational leadership across delivery networks to drive growth and efficiency.

You will manage key client relationships, supervise delivery teams and fleets, and collaborate with sales, operations, and customer service to implement service improvements.

Qualifications

• Proven experience in business development, logistics management, or a related field, with a strong understanding of delivery operations.
• Demonstrated ability to develop and execute strategic plans that drive growth and efficiency.
• Excellent client management and negotiation skills.
• Strong analytical and problem‑solving capabilities.
• Proficiency in using logistics software and CRM systems.
• Valid Driver's License and willingness to travel within the designated area.

Responsibilities

• Develop and implement strategies to improve delivery efficiency, customer satisfaction, and operational costs in the Sandton region.
• Manage key client relationships, ensuring their delivery needs are met and identifying opportunities for service enhancement.
• Oversee the performance of delivery teams and fleet operations, ensuring adherence to quality and safety standards.
• Analyze market trends and competitor activities to identify new business opportunities and areas for service innovation.
• Collaborate with internal departments (sales, operations, customer service) to ensure seamless integration of delivery services.
• Prepare reports on delivery performance, business development initiatives, and market insights for senior management.

Skills

Delivery operations

Strategic planning

Client relationship management

Negotiation

Analytical thinking

CRM software

Logistics software

Driver's license

Tools

CRM systems

Logistics software

Job description

Our client is seeking a dynamic Business Development Delivery Manager to manage and enhance their logistics and delivery services within the Sandton area. This role requires a blend of strategic planning, operational oversight, and customer relationship management, contributing to business growth. You will be responsible for optimizing delivery networks, ensuring service excellence, and identifying opportunities for expansion. The hybrid nature of this position allows for strategic planning and client engagement, supported by remote coordination and on-site operational assessments. This is an excellent opportunity for a seasoned professional to drive innovation and efficiency in our client's logistics operations within the competitive Gauteng market.

Location: Johannesburg General Office

Contract: Full time

Key Responsibilities

• Develop and implement strategies to improve delivery efficiency, customer satisfaction, and operational costs in the Sandton region.
• Manage key client relationships, ensuring their delivery needs are met and identifying opportunities for service enhancement.
• Oversee the performance of delivery teams and fleet operations, ensuring adherence to quality and safety standards.
• Analyze market trends and competitor activities to identify new business opportunities and areas for service innovation.
• Collaborate with internal departments (sales, operations, customer service) to ensure seamless integration of delivery services.
• Prepare reports on delivery performance, business development initiatives, and market insights for senior management.

Requirements

• Proven experience in business development, logistics management, or a related field, with a strong understanding of delivery operations.
• Demonstrated ability to develop and execute strategic plans that drive growth and efficiency.
• Excellent client management and negotiation skills.
• Strong analytical and problem‑solving capabilities.
• Proficiency in using logistics software and CRM systems.
• Valid Driver's License and willingness to travel within the designated area.

Benefits

• Attractive base salary with significant performance-based bonuses.
• Comprehensive medical and retirement benefits.
• Opportunities for international and domestic travel for business development.
• Professional development programs and leadership training.
• A stimulating work environment with a focus on innovation and client success.