Business Development Administrator

SMD Technologies; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

SMD Technologies is seeking a BDM administrator to support client accounts and streamline administrative tasks across the office. You will work closely with our staff to ensure efficient handling of client information and orders from receipt to delivery.

The role requires experience in sales administration, strong communication skills, and the ability to multitask across multiple accounts. Driver’s license and access to a vehicle are preferred for this on-site position.

Qualifications

• Experience handling sales administration tasks and client communications.
• Strong data entry and filing skills with attention to detail.
• Excellent verbal and written communication; able to interact with clients and staff.

Responsibilities

• Resolve independent client issues and complaints.
• Collaborate with sales team to meet client needs.
• Capture and analyze data accurately.
• Process orders end-to-end from receipt to delivery.
• Follow up on orders and client requirements.
• Provide feedback internally and externally.

Skills

Sales admin experience

Data entry

Customer service

Multitasking

Office communication

Education

Bachelor’s Degree or NQF7

Tools

Pastel

SAP

Excel

Job description

The BDM administrator is responsible for assisting with any administrative duties with regards to the independent client accounts in the company. The administrator must work directly with our office staff to ensure all administrative tasks are efficiently and effectively implemented.

Roles and Responsibilities

• Resolving independent client issues and complaints
• Collaborating with sales team
• Meeting all client needs
• Accurate data capture and analysis
• Order capturing and processing; from receipt to delivery
• Following up on orders and client requirements
• Providing feedback internally and externally
• Keeping accurate and up-to-date filing systems
• Evaluation of clientele needs
• Assisting in the preparation for meetings with clients
• Sending reminders regarding upcoming appointments
• Suggest changes to office task workflow to improve efficiency
• Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
• Adhere to and meet deadlines that are communicated

Requirements and Qualifications

• Sales admin experience (1 – 3 years)
• Valid SA driver’s license and own functional car
• Strong matric and/or tertiary study results (relevant NQF7 or Bachelor’s Degree preferred)
• Intermediate to advanced computer skills with knowledge of Microsoft Office Suite (outlook, work, excel, etc..)
• Knowledge of an accounting package advantageous (eg: Pastel/SAP)
• Able to multi-task, manage multiple accounts, prioritize, and manage time efficiently
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Excellent team player
• Excellent problem-solving skills.

SMD Technologies is an equal opportunity employer and is committed to the principles of employment equity. In accordance with the Company’s Employment Equity Plan and the requirements of the Employment Equity Act, preference may be given to suitably qualified candidates from designated groups. Applications from persons with disabilities are encouraged.