Business Analyst (Mainframe/Hogan)

Indsafri; South Africa; On-site; ZAR 520,000 - 880,000; Full time

Job summary

Indsafri is seeking a Business Analyst (Payments) to gather, analyse, and document requirements for payment products and platforms. The role bridges business and technical teams, ensuring solutions meet objectives and regulatory standards.

You will translate needs into functional specs, process flows, and user stories, validate requirements with stakeholders, and support testing and UAT across payment systems.

Qualifications

• Bachelor’s Degree in Information Technology, Business, Finance, or a related field.
• 3–6 years experience in business analysis with strong exposure to payment systems and platforms.
• Experience with digital banking, fintech, or financial services environments.
• Experience working with cross-functional teams in technology delivery.
• Experience creating functional specifications, process flows, and user stories.
• Experience with Mainframe platforms, Hogan-based systems.

Responsibilities

• Engage with stakeholders to elicit, analyse, and document requirements for payment products and platforms.
• Translate business needs into functional specifications, process flows, and user stories.
• Validate and prioritise requirements with business stakeholders.
• Act as the primary liaison between business and technical teams for payment-related initiatives.
• Facilitate workshops, meetings, and presentations to communicate requirements and solution options.
• Ensure alignment on project scope, objectives, and deliverables.
• Collaborate with development teams to ensure payment solutions are implemented correctly.
• Support testing, validation, and user acceptance processes for payment systems.
• Identify process improvement opportunities and operational efficiencies.
• Maintain detailed documentation of requirements, processes, and decisions for payment initiatives.
• Ensure compliance with internal governance, risk, and regulatory standards.
• Track requirement changes and manage version control.

Skills

Payments Platforms and Systems

Requirements Gathering & Analysis

Business Process Mapping

Stakeholder Management

Functional Specifications & Use Cases

User Stories & Agile Methodologies

Testing & Validation Support

Process Improvement

Problem Solving & Analytical Thinking

Communication Skills

Education

Bachelor’s degree in IT/Business/Finance

Tools

JIRA

Confluence

Job description

The Business Analyst (Payments) is responsible for gathering, analysing, and documenting business requirements related to payment systems and platforms. The role bridges business stakeholders and technical teams, ensuring payment solutions meet business objectives, regulatory requirements, and customer needs.

Key Responsibilities

Requirements Gathering and Analysis

• Engage with stakeholders to elicit, analyse, and document requirements for payment products and platforms
• Translate business needs into functional specifications, process flows, and user stories
• Validate and prioritise requirements with business stakeholders

Stakeholder Collaboration

• Act as the primary liaison between business and technical teams for payment-related initiatives
• Facilitate workshops, meetings, and presentations to communicate requirements and solution options
• Ensure alignment on project scope, objectives, and deliverables

Solution Support

• Collaborate with development teams to ensure payment solutions are implemented correctly
• Support testing, validation, and user acceptance processes for payment systems
• Assist in identifying process improvement opportunities and operational efficiencies

Documentation and Governance

• Maintain detailed documentation of requirements, processes, and decisions for payment initiatives
• Ensure compliance with internal governance, risk, and regulatory standards
• Track requirement changes and manage version control

Education

• Bachelor’s Degree in Information Technology, Business, Finance, or a related field

Experience

• 3-6 years experience in business analysis, with strong exposure to payment systems and platforms
• Experience with digital banking, fintech, or financial services environments
• Experience working with cross-functional teams in technology delivery
• Experience creating functional specifications, process flows, and user stories
• Experience with Mainframe platforms, including Hogan-based systems.

Key Skills

• Payments Platforms and Systems (EFT, card payments, real-time payments, digital wallets)
• Requirements Gathering & Analysis
• Business Process Mapping
• Stakeholder Management
• Functional Specifications & Use Cases
• User Stories & Agile Methodologies
• Testing & Validation Support
• Process Improvement
• Problem Solving & Analytical Thinking
• Communication Skills

Preferred Experience

• Knowledge of payment standards such as ISO 20022 or SWIFT
• Experience with digital or mobile banking platforms
• Familiarity with regulatory requirements for payments and financial services
• Experience using tools such as JIRA, Confluence, or similar project management platforms

Skills

Stakeholder Management Business Requirements Gathering & Analysis business process mapping Testing & Validation Support