Senior Business Analyst

Profile Personnel; South Africa; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A recruitment agency in South Africa seeks an experienced Business Analyst. The ideal candidate will have at least 7 years in financial services, with strong analytical and problem-solving skills. Responsibilities include acting as the liaison between stakeholders and project teams, documenting requirements, and performing user acceptance testing. Candidates should have experience with SQL and robust communication abilities. This position offers a dynamic work environment and opportunities for influence and collaboration.

Qualifications

• Minimum 7 years of experience as a Business Analyst in financial services or fintech.
• Strong background in bridging business needs and technical solutions.
• Hands-on experience with user acceptance testing and validation of system changes.

Responsibilities

• Act as a liaison between business stakeholders and project teams.
• Document business requirements and translate them into specifications.
• Lead system and user acceptance testing.

Skills

Analytical skills

Problem-solving skills

Communication skills

Ability to influence stakeholders

Detail-oriented

Tools

SQL

Testing Tools

Job description

Key Responsibilities

• Act as the primary liaison between business stakeholders/owners and project teams (developers).
• Rapidly learn and understand business processes, operational rules, and systems to provide accurate and effective analysis.
• Elicit, analyze, and document clear business requirements and translate them into functional and technical specifications.
• Guide and support decision‑making on change control processes, balancing business priorities with technical feasibility.
• Collaborate closely with project managers and developers to align requirements with project timelines, dependencies, and deliverables.
• Lead or assist in system and user acceptance testing (UAT), including setup of test plans, test cases, and use of testing tools to validate system changes.
• Ensure solutions meet business needs and are delivered with high quality and minimal disruption.
• Provide thought leadership and mentoring to team members and business stakeholders in understanding business analysis best practices.
• Contribute to continuous improvement of business processes and systems by proactively identifying opportunities for efficiency and optimization.

Qualifications & Experience

• Minimum 7 years proven experience as a Business Analyst type role, in financial services, banking, credit, fintech, or a complex operational environment.
• Strong background in bridging business needs and technical solutions, with experience working closely with developers, project managers, and external vendors (limited).
• Demonstrated ability to quickly grasp business processes, rules, and systems.
• Solid understanding of change management and change control processes in projects.
• Hands‑on experience with testing tools, UAT coordination, and validation of system changes.
• Strong technical understanding—comfortable discussing solutions, integrations, and system functionality with developers.
• Excellent communication skills—able to translate complex technical details into clear, business‑friendly language.
• Experience in financial operations, accounting systems, or related domains is highly advantageous.

Key Competencies

• Strong analytical and problem‑solving skills
• Ability to influence and lead stakeholders in decision‑making
• Detail‑oriented with strong organizational skills
• Comfortable working in a fast‑paced and dynamic environment
• High adaptability and ability to learn rapidly
• Proactive, collaborative, and able to work independently
• Good experience in use of SQL to query databases