Solutions Analyst (Commercial Payments)

Indsafri; South Africa; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A financial technology company in South Africa is seeking a professional with 3–6 years of experience in banking payments to gather and analyze requirements related to commercial payment solutions. The ideal candidate will engage with corporate clients, design payment solutions, and ensure successful implementation. A Bachelor's degree in IT, Computer Science, Finance, or a related field is essential, along with strong analytical skills and proficiency in API integrations and payment gateways.

Qualifications

• 3–6 years experience in banking payments or payment systems.
• Experience in business or solutions analysis preferred.
• Certifications in Payments, Business Analysis, or Financial Technology are advantageous.

Responsibilities

• Gather, document, and analyze business and client requirements for payment solutions.
• Assist in designing commercial payment solutions for corporate clients.
• Serve as a liaison between business units, technology teams, and external vendors.
• Develop test cases and test scenarios for payment solutions.

Skills

Understanding of payment systems and banking infrastructure

Strong analytical and problem-solving skills

Excellent stakeholder engagement and communication

Ability to work in cross-functional teams

Ability to translate business requirements into technical solutions

Education

Bachelor’s Degree in Information Technology

Bachelor’s Degree in Computer Science

Bachelor’s Degree in Finance

Bachelor’s Degree in Business Information Systems

Bachelor’s Degree in Banking or related field

Tools

API integrations

Payment gateways

SQL or data query tools

EFT systems

ERP integrations (SAP, Oracle)

Job description

• Gather, document, and analyze business and client requirements related to commercial payment solutions.
• Translate business requirements into functional and technical specifications.
• Work closely with product managers, technology teams, and operations to define payment solution capabilities.
• Conduct process analysis and mapping to improve payment workflows and operational efficiency.
• Support the development of business cases and solution proposals for new payment products or enhancements.

2. Payment Solution Design & Implementation

• Assist in designing commercial payment solutions for corporate clients including:
• Bulk payments
• Electronic Funds Transfer (EFT)
• Real-time payments
• Corporate online banking integrations
• Support implementation of payment integrations with client ERP systems.
• Work with development teams to ensure solutions meet technical, regulatory, and business requirements.
• Provide input into solution architecture and system design.

3. Stakeholder Engagement

• Serve as a liaison between business units, technology teams, and external vendors.
• Engage with corporate clients to understand payment needs and technical integration requirements.
• Provide solution guidance and support during onboarding of new clients or payment products.
• Collaborate with product, compliance, and risk teams to ensure payment solutions meet regulatory standards.

4. Testing & Implementation Support

• Develop test cases and test scenarios for payment solutions.
• Participate in User Acceptance Testing (UAT) and system validation.
• Support the implementation and rollout of new payment features and products.
• Identify and resolve solution issues during testing and deployment.
• Monitor performance and effectiveness of commercial payment solutions.
• Analyze system data and client feedback to recommend improvements or enhancements.
• Document solution architecture, process flows, and technical specifications.
• Stay updated on industry trends, payment technologies, and regulatory developments.

Required Qualifications

• Bachelor’s Degree in:
• Information Technology
• Computer Science
• Finance
• Business Information Systems
• Banking or related field
• Certifications in Payments, Business Analysis, or Financial Technology are advantageous.

Experience

• 3–6 years experience in:
• Banking payments
• Payment systems
• Business or solutions analysis
• Fintech or financial services technology
• Experience working with commercial banking or corporate payment platforms is preferred.

Technical Knowledge

• Understanding of payment systems and banking infrastructure
• Knowledge of EFT, SWIFT, RTGS, and real-time payment systems
• Experience with API integrations and payment gateways
• Familiarity with ERP integrations (SAP, Oracle, etc.)
• Understanding of data analysis and system documentation
• Knowledge of SQL or data query tools is advantageous
• Strong analytical and problem-solving skills
• Excellent stakeholder engagement and communication
• Ability to translate business requirements into technical solutions
• Strong documentation and process mapping skills
• Ability to work in cross‑functional teams

Key Performance Indicators (KPIs)

• Successful delivery of payment solutions and integrations
• Accuracy and completeness of requirements documentation
• Efficiency of solution implementation timelines
• Stakeholder and client satisfaction
• Reduction in payment system errors and operational issues