Broker Support & Underwriting Expert

Sanlam Limited; Midrand; On-site; ZAR 180,000 - 280,000; Full time

Job summary

MiWay, a direct financial services company and a Sanlam group member, is seeking a strong Broker Client Services professional with focus on customer service and underwriting support. You will handle incoming queries from Brokers and Brokers Clients via phone and email, assist with policy amendments, and provide timely feedback to brokers.

Ideal candidates have at least 3 years insurance administrative experience, exposure to broker servicing, and at least 3 years Personal Lines underwriting.

Qualifications

• Minimum 3 years Insurance administrative experience.
• Exposure to the broker or dealer servicing environment.
• Minimum 3 years Personal Lines Underwriting experience.

Responsibilities

• Attend to incoming queries either telephonic or via email from both Brokers and Broker Clients.
• Assist with amendments to client's policies.
• Provide brokers with constant feedback on queries.
• Attend to QA corrections as identified by the QA department.

Skills

Insurance administration

Broker servicing

Underwriting

Job description

MiWay, a direct financial services company and a Sanlam group member, is seeking a strong Broker Client Services professional with focus on customer service and underwriting support. You will handle incoming queries from Brokers and Brokers Clients via phone and email, assist with policy amendments, and provide timely feedback to brokers.

Ideal candidates have at least 3 years insurance administrative experience, exposure to broker servicing, and at least 3 years Personal Lines underwriting.