Broadband Deployment Specialist

Placements24; Soweto; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Essential tools provided

Comprehensive health and retirement

Extensive training

Advancement opportunities

Job summary

Placements24 is seeking a Broadband Deployment Specialist to join the field operations team in Soweto. You will install, test, and troubleshoot broadband networks, ensuring high-quality service for residential and business customers. A hands-on approach and strong technical and customer service skills are essential.

The role offers extensive training, a company vehicle and tools, and opportunities for advancement within field operations in Gauteng.

Qualifications

• Proven experience in a field service or technical installation role.
• Strong understanding of broadband technologies (DSL, Cable, Fiber optics).
• Proficiency in using diagnostic tools and test equipment.
• Excellent customer service and communication skills.
• Ability to work independently and manage time in the field.
• Valid driver's license and a clean driving record.

Responsibilities

• Install and activate broadband services for residential and business customers.
• Perform physical installations of network equipment, including modems, routers, and cabling.
• Test and troubleshoot broadband connections to ensure optimal performance and reliability.
• Educate customers on service usage and provide basic technical support.
• Maintain accurate records of installations, service calls, and equipment inventory.
• Adhere to safety protocols and company standards during all field operations.

Skills

Field service

Technical installation

Broadband technologies

Diagnostic tools

Customer service

Communication

Independent work

Driver's license

Tools

Test equipment

Job description

About the Role

Our client is seeking a dedicated Broadband Deployment Specialist to join their field operations team in Soweto. This role is essential for the successful rollout and activation of broadband services in new and existing service areas. You will be responsible for the physical installation, testing, and troubleshooting of broadband network infrastructure, ensuring high-quality service delivery to customers. This position requires a hands-on approach, strong technical skills, and a commitment to customer satisfaction, offering a valuable career opportunity within the expanding telecommunications landscape of Gauteng.

Key Responsibilities

• Install and activate broadband services for residential and business customers.
• Perform physical installations of network equipment, including modems, routers, and cabling.
• Test and troubleshoot broadband connections to ensure optimal performance and reliability.
• Educate customers on service usage and provide basic technical support.
• Maintain accurate records of installations, service calls, and equipment inventory.
• Adhere to safety protocols and company standards during all field operations.

Requirements

• Proven experience in a field service or technical installation role, preferably in telecommunications or broadband.
• Strong understanding of broadband technologies (e.g., DSL, Cable, Fiber optics).
• Proficiency in using diagnostic tools and test equipment.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively in the field.
• Valid driver's license and a clean driving record.

Benefits

• Competitive annual salary and performance-based bonuses.
• Company vehicle, fuel card, and essential tools provided.
• Comprehensive health and retirement benefits package.
• Extensive training on new technologies and deployment techniques.
• Opportunities for advancement within field operations.