Branch Team Leader - Private Banking & Client Experience

Standard Bank Group; Klerksdorp; On-site; ZAR 550,000 - 900,000; Full time

Job summary

Standard Bank Group in North West, Klerksdorp Local Market, seeks a seasoned banker to support Point of Representation operations, including security, cash handling and delivering sales/service aligned with client experience.

The role requires a First Degree in Business Commerce with FAIS Representative qualifications and 5-7 years of frontline banking exposure, plus ability to collaborate across branch functions and provide practical customer insights.

Qualifications

• 5-7 years FAIS qualification and experience.
• Front line banking experience at a branch.
• Knowledge of banking processes and consumer banking.
• Understanding of cross-department functions within a branch.
• Generating ideas and exploring possibilities to improve client service.

Responsibilities

• Support POR/s operations including security and cash handling.
• Ensure sales and service matters align with client experience.
• Collaborate with other departments within the branch.
• Adhere to FAIS requirements and regulatory standards.

Skills

Front line service

Sales knowledge

Banking processes

Education

First Degree in Business Commerce

FAIS Representative

Job description

Standard Bank Group in North West, Klerksdorp Local Market, seeks a seasoned banker to support Point of Representation operations, including security, cash handling and delivering sales/service aligned with client experience.

The role requires a First Degree in Business Commerce with FAIS Representative qualifications and 5-7 years of frontline banking exposure, plus ability to collaborate across branch functions and provide practical customer insights.