Branch Supervisor/ Sales Representative

Chainlink Recruitment; Richards Bay; On-site; ZAR 260,000 - 420,000; Full time

Job summary

Chainlink Recruitment seeks a hands-on Branch Supervisor / Sales Representative to oversee daily branch operations in Richards Bay and surrounding industrial areas, driving sales growth while delivering excellent customer service.

The role combines branch management, customer engagement, stock control, product sales and business development with local contractor and industrial clients, emphasising safety and efficiency.

Qualifications

• Industrial sales experience in relevant fields such as welding supplies, abrasives, equipment rental, construction or related sectors.
• Strong customer service orientation with ability to build lasting relationships.
• Excellent organisational and administrative capabilities.
• Clear, persuasive communication and negotiation skills.
• Valid driver’s licence and willingness to travel locally.

Responsibilities

• Manage daily branch operations and ensure efficient customer service.
• New business development: identify and develop new opportunities.
• Maintain strong relationships with existing industrial and contractor customers.
• Promote and sell welding supplies, industrial consumables, abrasives, safety gear and rental solutions.
• Stock management: monitor stock levels, place orders, coordinate deliveries and branch administration.
• Prepare quotations, follow up on enquiries and achieve sales targets.
• Conduct customer visits and identify opportunities to grow the Richards Bay market.
• Coordinate with suppliers, service teams and regional office for reliable customer support.
• Ensure the branch maintains high safety, housekeeping and operational standards.

Skills

Industrial sales

Customer focus

Organisational skills

Communication

Driver’s licence

Local market knowledge

Hands-on approach

Job description

Our client is seeking a hands‑on, customer‑focused Branch Supervisor / Sales Representative to oversee daily branch operations while driving sales growth across Richards Bay and surrounding industrial areas. This hybrid role combines branch management, customer service, stock control, sales, and business development. The successful candidate will support contractors and industrial clients in sectors such as construction, welding, fabrication, shipbuilding, refineries, and power generation.

Key Responsibilities

• Branch Operations — Manage daily branch operations and ensure efficient customer service

• New Business Development — Identify and develop new business opportunities

• Client Relationship Management — Maintain strong relationships with existing industrial and contractor customers

• Product Sales — Promote and sell welding supplies, industrial consumables, abrasives, safety gear, and rental solutions

• Stock Management — Manage stock levels, orders, deliveries, and branch administration

• Quotations & Follow‑Ups — Prepare quotations, follow up on enquiries, and achieve sales targets

• Customer Visits — Conduct customer visits and identify opportunities to grow the Richards Bay market

• Supplier & Internal Coordination — Coordinate with suppliers, service teams, and the regional office for reliable customer support

• Safety & Housekeeping — Ensure the branch maintains high standards of safety, housekeeping, and operational efficiency

Ideal Candidate Profile

• Industrial Sales Experience — Experience in industrial sales, welding supplies, abrasives, equipment rental, construction, or related fields

• Customer Focus — Strong customer service and relationship‑building ability

• Organisational Skills — Strong organisational and administrative skills

• Communication — Excellent communication and negotiation skills

• Driver’s Licence — Valid driver’s licence and willingness to travel

• Local Market Knowledge — Knowledge of the Richards Bay industrial market (advantageous)

• Hands‑On Approach — Practical, proactive, and able to work independently