Branch Supervisor - Customer-Driven Operations Lead

SkillsMap; Gqeberha; On-site; ZAR 240,000 - 340,000; Full time

Job summary

SkillsMap is seeking a Branch Supervisor for the Port Elizabeth area. The role oversees day-to-day branch operations, drives team performance and ensures a high-quality, customer-focused experience.

You will lead staff, handle HR tasks, keep the showroom up-to-date, manage cash, and maintain compliance with SOPs and health and safety guidelines. The successful candidate will have a Grade 12, a National Diploma in Business Administration/Management, 2–3 years of supervisory experience in

Qualifications

• Candidates must demonstrate strong people skills and a customer-focused approach.
• Experience supervising teams in sales/operations/retail or warehouse environments is essential.
• Proficiency with MS Office and basic computer applications is required.

Responsibilities

• Lead and motivate branch team to meet service and performance goals.
• Assist with staff training, HR tasks like timekeeping and policy adherence.
• Oversee branch operations: cleanliness, stock, and showroom upkeep.
• Manage petty cash and ensure proper record-keeping.

Skills

Interpersonal skills

Communication skills

Proactive

Attention to detail

Time management

Education

National Diploma in Business Administration/Management

Grade 12 (Matric)

Tools

Microsoft Office

Job description

SkillsMap is seeking a Branch Supervisor for the Port Elizabeth area. The role oversees day-to-day branch operations, drives team performance and ensures a high-quality, customer-focused experience.

You will lead staff, handle HR tasks, keep the showroom up-to-date, manage cash, and maintain compliance with SOPs and health and safety guidelines. The successful candidate will have a Grade 12, a National Diploma in Business Administration/Management, 2–3 years of supervisory experience in