Branch Supervisor

Umjikelo Recruitment Services; Durban; On-site; ZAR 380 000 - 500 000; Full time

Job summary

A recruitment firm in Durban seeks a branch manager responsible for customer support and overall branch success, including management of budgets and revenue targets. The ideal candidate will have management experience and knowledge of the heavy transport market. Responsibilities include inventory management, customer relationship development, and ensuring financial targets are met.

Qualifications

• Minimum 5 years management experience required.
• Understanding of the heavy transport market is essential.

Responsibilities

• Manage all activities of the DAF retail branch.
• Develop customer relationships and report non-compliance.
• Ensure monthly profitability targets are achieved.

Skills

Management experience

Transport skills

Sales and marketing skills

Knowledge of heavy transport market

Education

Grade 12 certificate

Job description

Manage customer support and service and assume overall responsibility for the success of the branch, including budgets and revenue targets as assigned.

Required Qualifications/Experience

• Grade 12 certificate
• Minimum 5 years management experience
• Transport, workshop, sales and marketing skills
• Knowledge of the heavy transport market.

Responsibilities:

• Management of all the DAF retail branch activities (inventory, parts sales, workshop and customer satisfaction)
• Develop and maintain customer relationships.
• Report on non-compliances and implement remedial actions.
• Implementation of policies and procedures.
• Jointly develop and train branch staff for future growth.
• Ensure profitability with monthly targets are achieved.
• Compile monthly branch reports and forecasts.
• Ensure compliance to strategic plans.
• Financial targets are achieved
• Achievement of regional sales targets
• Implementation of effective control measures
• Compliance to minimum CSI targets set for divisions on sales, workshop and parts.
• Company's Health, Safety, Environment and Quality targets are achieved and enforced.