Branch Operations & Stock Coordinator

ASSA ABLOY Group; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The ASSA ABLOY Group is seeking a Branch Administrator for the PE branch to support day-to-day operations, handle customer service, coordinate stock, and manage logistics. You will work closely with Storeman, Sales Rep and Senior Branch Administrator to ensure accurate stock control and timely order processing.

Key responsibilities include greeting customers, processing orders, maintaining product knowledge, and supporting stock control and invoicing while delivering excellent service in a

Qualifications

• Grade 12 / Matric is required.
• 2-3 years' administration or branch experience.
• Proficient in Microsoft Office; SAP or ERP experience.

Responsibilities

• Greet and attend to customers promptly and professionally.
• Telephone calls to be answered promptly.
• Achieve sales/GP target set out Monthly.
• Maintain up-to-date knowledge of products, pricing and promotions.
• Keep records of pipelines and close rate.
• Upsell and cross-sell products where appropriate.
• Invoicing orders and communicating clearly to customer/Rep with progress of order.
• Checking orders when handing stock over.
• Handle telephonic queries and quotations via email.
• Maintain a clean and tidy working environment.
• Follow up on back orders and coordinate stock.
• Ensure CODs are paid before invoicing and releasing stock.

Skills

Administrative management

Customer service

Verbal communication

Planning and organising

Attention to detail

Cash handling

Education

Grade 12 / Matric

Tools

Microsoft Office

SAP/ERP

Job description

The ASSA ABLOY Group is seeking a Branch Administrator for the PE branch to support day-to-day operations, handle customer service, coordinate stock, and manage logistics. You will work closely with Storeman, Sales Rep and Senior Branch Administrator to ensure accurate stock control and timely order processing.

Key responsibilities include greeting customers, processing orders, maintaining product knowledge, and supporting stock control and invoicing while delivering excellent service in a