Branch Operations & Customer Experience Lead

ASSA ABLOY; Gqeberha; Presencial; ZAR 180.000 - 240.000; Jornada completa

Descripción de la vacante

ASSA ABLOY is seeking a Branch Administrator to support daily branch operations, focusing on administration, customer service, stock coordination, and logistics management.

You will work with the Storeman, Sales Rep and Senior Branch Administrator to ensure accurate stock control, timely order processing, invoicing, and coordinated deliveries.

The ideal candidate has Grade 12 and 2–3 years in admin, experience with SAP or ERP, and strong organisational and communication skills.

Formación

• Grade 12 / Matric.
• 2–3 years' experience in administration or a branch environment.
• Experience on SAP or ERP system.

Responsabilidades

• Greet and attend to customers promptly and professionally.
• Invoices processing and communicate progress to customer/Rep with order status.
• Coordinate stock, back-orders and deliveries.
• Maintain up-to-date knowledge of products, pricing and promotions.
• Maintain records of pipelines and close rates.

Conocimientos

Customer service

Administrative management

Verbal and written communication

Planning and organising workload

Attention to detail

Financial administration

Invoice processing

Stock control

Data capturing

Microsoft Office

Educación

Grade 12 / Matric

Herramientas

SAP/ERP system

Descripción del empleo

ASSA ABLOY is seeking a Branch Administrator to support daily branch operations, focusing on administration, customer service, stock coordination, and logistics management.

You will work with the Storeman, Sales Rep and Senior Branch Administrator to ensure accurate stock control, timely order processing, invoicing, and coordinated deliveries.

The ideal candidate has Grade 12 and 2–3 years in admin, experience with SAP or ERP, and strong organisational and communication skills.